Christian Hogner
Stilwell,OK
Summary
Diligent Lead Environmental Services Technician with a solid background in managing environmental services staff. Successfully led initiatives to improve infection control standards, inventory organization, staff coordination and ensure compliance with health regulations. Demonstrated leadership and problem-solving skills by volunteering and participating in various WPMHC improvement projects, such as: Rehauling the EVS organizational structure trough the implementation of teams and team leaders, and clearly defing staff expectation and enhancing overall accountablility. Assisting in policy reviews and revisions. Leading the way in training initiatives such as the CHEST program. Rehauling and then developing the EVS onboarding program. Overseeing Operation Beautify, a initative to plant climate tolerant perrenials around the WPMHC to enhance its overall beauty, with a emphasis on minimal maintenance plants as to not draw EVS staff away from infection control duties.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Computer Repair Technician
Small Business
05.2010 - 01.2019
- Disassembled computers to perform diagnostics and check for repair needs.
- Provided timely and efficient computer repair services.
- Updated and installed new software on desktop and laptop computers to maintain the latest technology.
- Assisted customers with the setup of new devices and provided guidance on proper usage and maintenance techniques.
- Refurbished used computers and technological equipment, saving companies money.
- Improved system performance for users by performing regular maintenance tasks, such as cleaning, updates, and upgrades.
Administrative Assistant
United Country Farm & Home Realty
09.2011 - 04.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained inventory of office supplies and placed orders.
Environmental Services Technician
Cherokee Nation Health Services
01.2019 - 02.2022
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
- Documented and reported necessary facility and building repairs observed.
Lead Environmental Services Technician
Cherokee Nation Health Services
02.2022 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
- Worked with diverse types of weather and ground conditions.
- Liaised with internal departments to optimize productivity and efficiency.
- Enhanced team productivity with thorough training on new technologies and procedures.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Education
Associate in Applied Science -
Connors State College
Warner, OK05-2013
Administrative Assistant -
Indian Captial Technology Center
Stilwell, OK05-2010
Skills
- Documentation and reporting
- Work Planning and Prioritization
- OSHA compliance
- Team Training
- Performance improvement
- Tech-Savvy
- Inventory oversight
Accomplishments
- Supervised team of 11 staff members.
- Led a team of operators to set the average fastest operation time and quality yield from start to finish.
- Documented and resolved maintenance issues that led to the continued smooth operation of the WPMHC.
- Achieved improved EVS communication by introducing allotting time for email & radio usage in each technician's daily schedule.
Certification
2
Languages
Cherokee
Limited Working
Interests
- Gardening
- Creative Writing
- Wine Tasting
- Video Gaming
- Strategy Games
Timeline
Lead Environmental Services Technician
Cherokee Nation Health Services
02.2022 - Current
Environmental Services Technician
Cherokee Nation Health Services
01.2019 - 02.2022
Administrative Assistant
United Country Farm & Home Realty
09.2011 - 04.2016
Computer Repair Technician
Small Business
05.2010 - 01.2019
Associate in Applied Science -
Connors State College
Administrative Assistant -
Indian Captial Technology Center
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