Qualified Lead Technician with 8 years of industry experience. Demonstrated success in multiple processes and boosting efficiency by leveraging strong design and problem-solving abilities. Detail-oriented and conscientious about addressing aspects of development and production to create reliable products. Ambitious, career-focused job seeker, anxious to obtain an entry-level Supervisor position to help launch career while achieving company goals!
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Technician/Technology Technician
Network Controls & Electric
Greer, SC
11.2019 - Current
Assisted in preparing estimates for new cabling installations based on customer requirements.
Repaired damaged wires or replaced them entirely if necessary.
Verified that proper grounding techniques had been applied when installing data communication networks.
Coordinated with contractors on large scale projects involving multiple teams of technicians.
Diagnosed errors and technical problems and determined solutions to produce timely service reports.
Performed onsite repair of equipment at customer locations.
Climbed poles and ladders to install, maintain or inspect equipment.
Performed splicing and testing of fiber optic cables using fusion splicers and OTDRs.
Troubleshot complex fiber optic networks using specialized test equipment such as optical time domain reflectometers, power meters, light sources, visual fault locators, and optical loss test sets.
Documented all work performed in accordance with company standards.
Assisted other technicians with the installation of new cable runs.
Configured Ethernet connections between customer premises equipment devices and outside plant fiber infrastructure components.
Inspected underground conduit systems prior to installation of new cables.
Ensured compliance with safety regulations while working at customer sites.
Trained junior technicians on proper use of tools and techniques for installing and maintaining fiber optics systems.
Disassembled computer systems to troubleshoot and resolve hardware issues.
Tracked progress on projects and provided timely feedback to staff members.
Lead Technician
Structured IT
Travelers Rest, SC
09.2017 - 11.2019
Developed plans for routing cables through walls, ceilings and floors for both new construction projects and renovations.
Ran conduit lines for the purpose of protecting electrical wiring from damage or interference.
Organized supplies such as connectors, splices, patch panels and other components required for installation jobs.
Adhered to all applicable codes when performing installations.
Collaborated with IT personnel to ensure compatibility between hardware components within an integrated system.
Tested new applications for compatibility with existing systems.
Tested components, assemblies and systems to diagnose problems.
Managed quality control and maintained high level of customer satisfaction.
Assisted junior technicians in resolving complex technical problems.
Assisted with splicing and terminating of single-mode and multi-mode fibers.
Identified sources of signal loss within a network by tracing individual fibers from end-to-end.
Data Technician
Quiklink
Anderson, SC
06.2015 - 09.2017
Performed troubleshooting activities on existing network infrastructure to identify faults or issues.
Utilized a variety of tools such as crimpers, punch down tools, cable testers and multimeters for the purpose of installing and testing cables.
Provided technical support for customers regarding their cabling needs.
Tested installed cables using specialized equipment such as continuity testers and optical time domain reflectometers.
Repaired damaged wires or replaced them entirely if necessary.
Labeled each cable according to its intended use.
Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services.
Installed cabling from transport and wiring closets to customer access outlet.
Used tools, equipment and vehicles to avoid injuries and mishaps.
Cared for and maintained company assets to avoid breakage, misuse or theft.
Collaborated with technical team and shared information across organization to build positive relationships with clients and coworkers.
Assembled and installed communication equipment.
Climbed poles and ladders to install, maintain or inspect equipment.
Ran wires between components and to outside cable systems.
Installed and repaired distribution racks and cables.
Education
High School Diploma -
Easley High School
Easley, SC
05-2016
Skills
Blueprint Reading
System Maintenance
Safety Compliance
System Installation
Quality Control
Project Support
Codes Compliance
Certification
CommScope
Panduit
R&M
Avigilon
Corning See The Light
Scissor Lift & Boom Lift
Timeline
Lead Technician/Technology Technician
Network Controls & Electric
11.2019 - Current
Lead Technician
Structured IT
09.2017 - 11.2019
Data Technician
Quiklink
06.2015 - 09.2017
High School Diploma -
Easley High School
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