Hard working, dedicated, honest, reliable Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
years of professional experience
Work History
Recruitment Coordinator
Holley Performance Products Inc.
06.2023 - Current
Confirmed appointments and interviews with job candidates.
Maintained candidate records using ADP and updated information accordingly.
Controlled recruitment program by creating marketing materials, deploying recruitment tactics and building external relationships.
Supported job fairs, open houses and recruiting events.
Operated and maintained applicant tracking and candidate management systems.
Coordinated incoming job requisitions and applications.
Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
Reached out to qualified referral candidates to obtain applications.
Human Resource Assistant
Luttrell Staffing
04.2023 - 06.2023
Filed paperwork, sorted, and delivered mail and maintained office organization.
Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Answered and redirected incoming phone calls for office.
Screened applicant resumes and coordinated both phone and in-person interviews.
Delivered friendly assistance with new hires throughout interviewing and hiring process.
Scheduled and coordinated interviews between hiring managers and potential candidates.
Organized new employee orientation schedules for new hires.
Office Manager
Department Of Veterans Affairs - United States Government
12.2019 - 03.2023
I schedule and check in veterans
I schedule appointments for primary care and mental health therapists and psychiatrists
I call and also set up consultations for mental health therapists and psychiatrists and the dietician
I answer multiple line phone systems and route calls to the appropriate departments
I do morning reports and operate and use all office equipment proficiently.
Updated reports, managed accounts, and generated reports for company database.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Managed office operations while scheduling appointments for department managers.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Coached new hires on company processes while managing employees to achieve maximum production.
Evaluated employee records and productivity and submitted evaluation reports.
Delivered performance reviews, recommending additional training or advancements.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Maintained computer and physical filing systems.
Created, maintained and updated filing systems for paper and electronic documents.
Medical Office Specialist
TJ Samson Community Hospital
12.2014 - 11.2019
I register patients in
I check patients out
I collect copays from patients and collect payments from individuals paying there bill! I schedule appts and make confirmation calls
I pre register patients and retrieve and ask for Pas from insurance companies! I scheduled appointments for primary care, cardiology, nephrology, neurology, pulmonology, and pain management
I worked in Oncology to get Prior authorizations for chemo meds
I worked in GI and surgery making appointments for different procedures and surgeries.I worked 40 hours a week at this position
When I travel to outside clinics with my drive time included I may work up to 50 hours.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Used [Software] to schedule appointments for doctor visits and procedures.
Contacted patients regarding unpaid and underpaid accounts to resolve issues.
Provided prompt, polite and professional in-person and telephone customer service.
Updated patient information and insurance details for accurate electronic medical records.
Prepared patient charts by gathering and organizing medical records ahead of appointments.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Registered patients and completed associated paperwork for accurate records.
Obtained pre-authorization from insurance companies ahead of medical services.
Reconciled daily payments received and prepared deposits for smooth office finances.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Performed various administrative tasks by filing, copying and faxing documents.
Completed administrative patient intakes with case histories, insurance information and mandated forms.
Organized and maintained patient chart filing system to promote quick data finding for staff.
Obtained payments from patients and scanned identification and insurance cards.
Conducted patient intake interviews, recording and documenting relevant information.
Pharmacy Technician
Freds Department Store
01.2000 - 11.2014
Filled prescriptions, customer service, talked to doctors and nurses, handled Pas,office related duties
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Stocked, labeled, and inventoried medication to keep accurate records.
Counted and labeled prescriptions with correct item and quantity.
Entered and processed patients' prescriptions into internal system.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Collected co-payments or full payments from customers.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Counted, measured and compounded medications following standard procedures.
Counted, measured, and compounded medications following standard procedures.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Counseled customers on medications, appropriate dosage and potential side effects.
Resolved third-party billing, computer system and customer service issues.
Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Set up and modified patient profiles to include current medications and insurance details.
Managed opening and closing duties for pharmacy.
Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
Developed and implemented improvements to pharmacy organization system.
Coordinated verification and filling of more than [Number] daily prescriptions in high-volume [Type] pharmacy environment.
Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
Education
Associate of Arts - Business Administration
Southcentral Kentucky Community And Technical College
Bowling Green, KY
05.2025
Skills
Compounding (10 years)
Billing (10 years)
Inventory
Customer Service
Pharmacy
Cash Handling
Data Entry
Microsoft Office
Microsoft Word
Outlook
Time Management
Word
Typing
Pharmacy Technician Experience
Quality Assurance
Medical receptionist
Medical Office Experience
Medical Scheduling
Multi-line Phone Systems
Insurance Verification (10 years)
Medical Terminology (10 years)
Medical Billing
Office Administration
Microsoft Excel
EMR Systems
5S
Laboratory Experience
Hospital Experience
Patient Care
Computer Operation
Office experience
Office management
Front desk
Calendar management
Phone etiquette
Organizational skills
Desktop administration (10 years)
Written and Verbal Communication
Recruitment Lifecycle Process
Data Tracking
Onboarding coordination
Technical recruiting
Background checks
Strong communication
Time management
Interview scheduling
Applicant tracking
Candidate sourcing
Team collaboration
Resume screening
Recruitment
Candidate Tracking
Administrative Skills
Excel Spreadsheets
New Hire Onboarding
Drug Testing
Employee Hiring
Human Resources Support
Talent Acquisition
Employee Orientation
New Hire Orientation
Languages
English - Expert
Timeline
Recruitment Coordinator
Holley Performance Products Inc.
06.2023 - Current
Human Resource Assistant
Luttrell Staffing
04.2023 - 06.2023
Office Manager
Department Of Veterans Affairs - United States Government
12.2019 - 03.2023
Medical Office Specialist
TJ Samson Community Hospital
12.2014 - 11.2019
Pharmacy Technician
Freds Department Store
01.2000 - 11.2014
Associate of Arts - Business Administration
Southcentral Kentucky Community And Technical College
Similar Profiles
Jonathan VincentJonathan Vincent
Tech Support/Data Entry Clerk at Holley Performance Products Inc.Tech Support/Data Entry Clerk at Holley Performance Products Inc.