Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Tricia Dresmek

Austin,TX

Summary

Friendly server with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Trudy's North Star
Austin, TX
01.2021 - 09.2023
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

Server Trainer

Trudy's North Star
Austin, TX
05.2023 - 09.2023
  • Monitored performance of trainees throughout the course duration to identify areas for improvement.
  • Coached staff members on best practices for optimizing server performance levels.
  • Ensured all safety protocols were followed while using equipment during demonstrations.

Server

La Mancha Tex Mex
Austin, TX
05.2019 - 03.2020
  • Took orders from customers accurately and in a timely manner.
  • Delivered food orders promptly and courteously.
  • Ensured that guests were served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..

Server

McArthur's Gastropub
Lakeway, TX
05.2018 - 05.2019
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Served food and beverages to patrons and immediately remedied issues with orders.

Education

Bachelor of Arts - Art

Columbia College Chicago
Chicago, IL

Skills

  • Menu Memorization
  • Safe Food Handling
  • Check payment processing
  • Service prioritization
  • Training expertise
  • Cash Handling
  • High-volume dining
  • Upselling strategies

Certification

  • TABC -Valid through DEC 2024
  • Texas Food Handler - Valid through April 2026

Timeline

Server Trainer

Trudy's North Star
05.2023 - 09.2023

Server

Trudy's North Star
01.2021 - 09.2023

Server

La Mancha Tex Mex
05.2019 - 03.2020

Server

McArthur's Gastropub
05.2018 - 05.2019

Bachelor of Arts - Art

Columbia College Chicago

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Tricia Dresmek