Christian Hoyt
Phoenix,AZ
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
General Manager
Firehouse Subs
Phoenix, Arizona
08.2012 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Ensured compliance with local health department regulations regarding food safety standards.
- Resolved customer complaints quickly while maintaining high quality standards of service.
- Created schedules and monitored payroll to remain within budget.
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Recruited, trained and empowered employees to achieve key performance indicators.
Education
High School Diploma -
Ombudsman - Charter East High School
Phoenix, AZ06-2024
Skills
- Staff Supervision
- Schedule Management
- Sales
- Purchasing
- Budgeting and cost control
- Supervision and training
- Inventory Control
- Organization and Time Management
Certification
- Servsafe Certification
- Firehouse subs Business Masters Degree
References
References available upon request.
Timeline
General Manager
Firehouse Subs
08.2012 - Current
High School Diploma -
Ombudsman - Charter East High School
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