QA Automation
Christian Hurtado
Software Quality Analyst
Summary
Software Quality Analyst professional with 7.5 years of experience working in Banking, Payroll, and Employee Onboarding processes. Aided and led Global Banking implementations for Paycom all through 2017 - 2023. Well-versed in software development lifecycles and quality assurance methodologies, with practical skills in test case creation, in-house automation tools, and defect/bug tracking. ISTQB, Jira Software, Xray, and GitLab experienced. Team Lead experience, possessing thorough understanding of quality assurance best practices, software testing, and test approaches. Strong proficiency in Test Planning, Test Analysis, and Test Design. Ready to use and develop analytical thinking and problem-solving skills in Software Quality Analyst role.
Overview
11
11
years of professional experience
1
1
Certificate
Work History
Software Quality Analyst
Paycom
Oklahoma City, OK
09.2017 - Current
- Communicated test strategies and test plans with Software Development and Product teams in order to complete projects under strict deadlines.
- Organized and aided in release strategies with software development and project management teams to ensure seamless CI/CD through rigorous deadlines.
- Regularly utilized SQL during test executions and or database troubleshooting.
- Authored and maintained Test Case Libraries for multiple test plans within a Banking, Payroll, and Employee Onboarding related module(s).
- Operated under Agile and Scrum methodologies to complete release strategies through organized sprints.
- Regularly communicated with Product and Project Management teams regarding future development, product improvement feedback, project/issue prioritizations, and backlog refinements.
- Utilized Jira and Xray to create, manage, and run test cases for maintenance and new development items.
- Strong understanding in Jira Query to track defects and bugs to create effective bug/test plans to reduce bug recurrence rates
- Created automated test scripts to handle repetitive regression tests.
- Extensive familiarity in back-office system support software while overseeing and testing sensitive client information and client funding.
- Reviewed ACH/EFT related transactions relative to Domestic Banking, Global Banking, Tax Payments, Multi- State, and SUTA payments.
- Utilized Mobile Testing applications regarding Employee Onboarding processes.
- Utilized Postman and Testfully to run penetration tests when implementing new API calls.
- Completed in-depth usability testing on Windows, Android and iOS mobile devices.
- Enhanced software quality by conducting thorough manual and automated testing procedures.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
IT Support
TCS Unlimited
Oklahoma City, OK
05.2014 - 08.2017
- Assisted in basic Desktop Support for local businesses and customers.
- Provided and built custom desktop machines for owners of local businesses and customers.
- Configured and repaired computer systems and OS software.
- Configured Printers, Video Cards, Network Cards, RAM and Motherboards for local business and customers.
- Assisted in Server maintenance and Cybersecurity troubleshoots for Internal and External businesses.
- Assisted in small IT projects for small business and customers.
- Communicated with company Manager regarding effective troubleshooting solutions related to computing products and or computers.
Education
Bachelor of Arts - Psychology
University of Central Oklahoma
Oklahoma City, OK 08.2014 - 2017.12
Associate of Arts - Psychology
Oklahoma City Community College
Oklahoma City, OK 08.2012 - 2014.05
Skills
ISTQB Certified
Certification
ISTQB Certified Tester Foundation Level (CTFL) - International Software Testing Qualifications Board (ISTQB).
Quote
Men are like wine, some turn to vinegar, but the best improve with age.
Pope John XXIII
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsPaid time offHealthcare benefitsAccomplishments
- Successfully aided in the migration of a 3rd party BOSS program into a fully web integrated human capital management service for Paycom LLC. A process that took 2 years to build. Collaborated with team of 4 QA Analysts to achieve task.
- Successfully integrated Global Banking for Paycom LLC, including countries for Mexico, Canada, Germany, Great Britain and Ireland.
- Received (CTFL) Certification from the International Software Testing Qualifications Board (ISTQB).
- Implemented effective bug plans to achieve more accurate metrics in regard to bug trends and bug types using Jira Software.
Interests
Coding
Timeline
ISTQB Certified Tester Foundation Level (CTFL) - International Software Testing Qualifications Board (ISTQB).
12-2024
Software Quality Analyst
Paycom
09.2017 - Current
Bachelor of Arts - Psychology
University of Central Oklahoma
08.2014 - 2017.12
IT Support
TCS Unlimited
05.2014 - 08.2017
Associate of Arts - Psychology
Oklahoma City Community College
08.2012 - 2014.05
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