Experienced beverage professional prepared for role in fast-paced setting. Skilled in crafting high-quality drinks, maintaining cleanliness, and providing top-notch customer service. Strong focus on team collaboration and achieving results, flexing with changing needs. Reliable, adaptable, and able to handle multiple tasks efficiently.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Knowledgeable singer/instrumentalist with solid foundation in musical theory and performance. Delivered compelling live performances and collaborated with diverse ensembles to create memorable musical experiences. Demonstrated proficiency in instrument mastery and musical arrangement.
Overview
6
6
years of professional experience
Work History
Boba Barista
HNTea Organic Tea House
09.2024 - Current
Collaborated with team members to optimize workflow during peak hours for improved customer service.
Maintained a clean and organized workspace, adhering to strict health and safety standards.
Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
Contributed to store cleanliness, carrying out routine cleaning tasks as part of daily responsibilities.
Hospitality Team Member
Mendocino Farms
02.2023 - 09.2024
I was responsible for the cleanliness of the restaurant floor and hospitality stations
Handled the Expo position as one of the main Expo members, which the position entails handling and preparing all food orders for all customers
Became certified to help with catering as an assistant whenever the catering specialist ever required any help
Certified in all positions as a hospitality team member, after being tested and trained thoroughly to do so
Grocery Clerk/Stocker
Albertsons
06.2018 - 08.2022
Responsible for receiving shipments, unloading, and stocking shipments to store shelves
Became forklift certified in order to handle shipments without any supervision
Certified as a cashier to be able to operate a cash register
Handled and organized the entire store floor, which included shelves, department cleanliness, and safety for all customers
Education
Bachelor's - Business Administration - Management
California State University, Los Angeles
Los Angeles, CA
05.2024
Associate's - Liberal Arts
Saddleback College
Mission Viejo, CA
06.2022
Skills
Instrumentalist
Singer
Teamwork
Time Management
Multitasking
Customer service
Communication skills
Restaurant experience
Timeline
Boba Barista
HNTea Organic Tea House
09.2024 - Current
Hospitality Team Member
Mendocino Farms
02.2023 - 09.2024
Grocery Clerk/Stocker
Albertsons
06.2018 - 08.2022
Associate's - Liberal Arts
Saddleback College
Bachelor's - Business Administration - Management
California State University, Los Angeles
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