Christian James McKellar
Salt Lake City
Summary
Customer service and safety compliance specialist with a strong track record in enhancing guest experiences through effective communication and conflict resolution. Experienced in equipment operation and maintenance, driving operational efficiency and safety. Focused on teamwork and adaptability in fast-paced environments to achieve outstanding results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lift Operator
Brighton Resort
Brighton
11.2025 - Current
- Operated ski lifts for 1,000+ guests daily while adhering to strict safety protocols, minimizing risk of injury and ensuring consistent operational flow
- Monitor lift performance and halt operations during unsafe conditions, preventing potential accidents and supporting overall mountain safety standards
- Maintain loading and unloading zones through snow removal and hazard mitigation, improving guest flow and minimizing slip-and-fall incidents
- Delivered clear safety instructions to guests of varying skill levels, enhancing compliance and improving overall guest safety awareness
- Collaborated with Ski Patrol and Maintenance teams during emergencies, facilitating efficient evacuations and rapid incident response
- Boyne Resorts
Ranch Hand
Fox Meadow Ranch
Park City
06.2024 - 12.2025
- Conducted routine health checks and assisted veterinarians with vaccinations and nutrition plans, enhancing herd health and well-being
- Provided daily care for livestock, supporting animal health and contributing to consistent feeding and care routines
- Operated tractors, ATVs, and irrigation systems to maintain land and resources, increasing efficiency of ranch operations
- Repaired fencing and infrastructure, securing livestock and ensuring safety on the ranch
- Maintained and serviced equipment, ensuring operational reliability for daily ranch activities
Customer Service Associate
Snowbird Resort
Snowbird
09.2025 - 11.2025
- Delivered high-volume customer service in fast-paced environment, ensuring accuracy and efficiency during peak hours to enhance operational flow
- Resolved customer concerns with effective communication strategies, enhancing satisfaction and minimizing service delays
- Processed transactions and managed food service, ensuring timely service and fostering positive guest experiences
Pro Shop Associate
Los Amigos Golf Course
Downey
08.2022 - 05.2023
- Assisted 100+ customers daily with purchases and equipment selection, enhancing customer satisfaction and driving sales growth
- Managed inventory and organized merchandise displays, improving product visibility and operational efficiency
- Processed cash and card transactions accurately, ensuring financial accountability and minimizing discrepancies
- Performed maintenance and minor repairs on golf carts, ensuring safe operation and minimizing equipment downtime
Education
Bachelor of Science - Health Promotion & Education
University of Utah
Salt Lake City, UT05-2027
Skills
- Equipment Operation
- Safety Compliance
- Emergency procedures
- Mechanical Repair
- Equipment maintenance
- Animal Health Monitoring
- First aid trained
- Data entry
- Communication
- Teamwork
- Problem-solving
- Adaptability and flexibility
- Conflict Resolution
- Customer Service
- Energy and enthusiasm
- Health education
- Activity logging
Certification
- CPR Certified
- First Aid Certified
- Food Handler Permit
- Valid Driver's License
Hobbies and Interests
- Fly Fishing
- Wildlife Ecology
- Off-Road Recreation
- Classic Car Restoration
- Ranching
- Dirt Biking
Activities Involvement
- University of Utah Fly Fishing Club, Member, 2023, Present, Participate in conservation-focused discussions and outings, increasing knowledge of aquatic ecosystems and sustainable fishing practices
- University of Utah Dirt Bike Club, Member, 2023, Present, Engage in organized trail rides while promoting safety practices and responsible land use among members
- University of Utah Off-Road Club, Member, 2023, Present, Collaborate with members to plan outdoor excursions, supporting environmental awareness and safe recreation
- Sigma Nu Fraternity, Member, 2024, 2024, Contributed to philanthropic events and group initiatives, supporting community engagement and organizational goals
Timeline
Lift Operator
Brighton Resort
11.2025 - Current
Customer Service Associate
Snowbird Resort
09.2025 - 11.2025
Ranch Hand
Fox Meadow Ranch
06.2024 - 12.2025
Pro Shop Associate
Los Amigos Golf Course
08.2022 - 05.2023
Bachelor of Science - Health Promotion & Education
University of Utah