Dynamic student professional with a proven track record at San Diego State University, excelling in IT service solutions and project management. Demonstrates strong skills in SQL and Python, coupled with project and operations management expertise, reinforced by comprehensive educational projects and significant experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
SDSU ITS Asst.
San Diego State University
San Diego, CA
06.2024 - Current
Comprehensive IT service solutions.
ServiceNow Ticket Management
Site Development, Demolition, and Construction Projects.
Troubleshooting general AV equipment.
On-call service solutions via helpdesk support.
Assisted in the development of new policies and procedures to improve operational efficiency.
Encouraged and improved cross-department internal communication.
Food Services Specialist & Barista Fulfillment
San Diego Community College District
San Diego, California
04.2023 - 06.2024
Adhered to health department regulations concerning sanitation standards.
Trained new baristas on company policies and procedures regarding food handling safety standards.
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
Assisted with unloading deliveries from suppliers into storage areas.
Monitored inventory levels of food items used during meal services.
Assembled and served meals according to specific guest requirements.
Security Specialist: Asset Protection
Target
San Diego, CA
10.2022 - 05.2024
Monitored surveillance cameras and responded to suspicious activity.
Assisted in the development and implementation of security policies and procedures.
Student Experience Manager at San Diego State University Research FoundationStudent Experience Manager at San Diego State University Research Foundation
Front Desk Assistant / Peer Mentor at Gus & Emma Thompson Resource Center – San Diego State UniversityFront Desk Assistant / Peer Mentor at Gus & Emma Thompson Resource Center – San Diego State University