CHRISTIAN JIMENEZ
San Diego,CA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Instuctional Technology Specialist
SAN DIEGO STATE UNIVERSITY
06.2024 - Current
- Analyzed ServiceNow ticket data to identify trends in IT service requests.
- Assisted with drafting policies to improve efficiency, reducing recurring incidents.
- Supported cross-department communication with IT reporting and updates.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Security Specialist: Asset Protection
TARGET
10.2022 - 05.2024
- Compiled and analyzed incident reports to improve response procedures for corporate and local police.
- Partnered with management to track and evaluate store safety metrics.
- Trained team members on emergency response procedures and safety protocols.
Advanced Mathematics Instructor
SAN DIEGO COMMUNITY COLLEGE DISTRICT
11.2021 - 10.2022
- Taught advanced math concepts, tailoring lesson plans to student needs.
- Guided students in problem-solving and data analysis skills relevant to coursework.
Education
BACHELOR OF SCIENCE - MANAGEMENT INFORMATION SYSTEMS
San Diego State University
San Diego12.2025
Associates - CSU BUSINESS 2.0 Transfer (HONORS)
San Diego Miramar College
San Diego, CA11.2023
Associates - A.A. MATHEMATICS (Honors)
San Diego Miramar College
San Diego, CA11-2023
Associates - CSU Breadth
San Diego Miramar College
San Diego, CA11-2023
Skills
- Technical Skills: SQL, Python, Excel, ServiceNow, SAP S/4HANA
- Analytical & Business Skills: Data Cleaning, Reporting, Dashboard Creation, Operations Analysis, Project Management
Accomplishments
- Global Bike Inc. (SAP S/4HANA Case): Created reports and analyzed ERP data for supply chain decision-making project.
- AquaSense AI: Designed data workflows for an IoT buoy prototype to analyze ocean health metrics.
- Python Product Tracker: Built a GUI app in Python that scrapes and visualizes live product data.
- AI in Education Research: Conducted quantitative/qualitative analysis of AI adoption trends in higher education.
- Tau Sigma Member / Honors
- SQL Project Development - Database built for a doctors office portal at SDSU
Certification
- Extron Certificate.
- DOD Cyber Aware Certificate.
- Cisco Certification(s).
- ServiceNow Trained.
- SDSU AAAI Certificate.
Timeline
Instuctional Technology Specialist
SAN DIEGO STATE UNIVERSITY
06.2024 - Current
Security Specialist: Asset Protection
TARGET
10.2022 - 05.2024
Advanced Mathematics Instructor
SAN DIEGO COMMUNITY COLLEGE DISTRICT
11.2021 - 10.2022
BACHELOR OF SCIENCE - MANAGEMENT INFORMATION SYSTEMS
San Diego State University
Associates - CSU BUSINESS 2.0 Transfer (HONORS)
San Diego Miramar College
Associates - A.A. MATHEMATICS (Honors)
San Diego Miramar College
Associates - CSU Breadth
San Diego Miramar College