Christian Joe
Balch Springs
Summary
Organized and proactive Customer Service Sales Specialist thrives on meeting challenging goals and exceeding customer expectations. Highly motivated, independent worker with excellent problem-solving and analytical skills.
Overview
5
5
years of professional experience
Work History
Accountant Care Representative Intuit: Quickbooks
Sitel
05.2022 - 03.2024
- Supplied sales and marketing support to numerous sales representatives.
- Developed sales strategy to meet established sales objectives.
- Helped sales team complete sales and finalize process.
- Assisted with demonstrations for Quickbooks Accountant to showcase functionality.
VIP Experience Specialist - SaksFifthAvenue.com
Sitel
10.2020 - 04.2022
- Pulled inventory to meet retail and wholesale order requirements.
- Developed strong relationships with clients, leading to increased trust and repeat business.
- Managed a portfolio of high-value accounts, ensuring exceptional service levels and customer satisfaction.
- Provided expert product knowledge.
- Enhanced customer satisfaction by ensuring accurate and timely order fulfillment.
- Input order information into system and updated customer accounts to document and track customer orders.
Telemarketer Sales Representative
Pearl Solution
09.2019 - 08.2020
- Developed a strong knowledge of company product offerings to provide accurate information to clients and close deals effectively.
- Boosted sales revenue by identifying customer needs and offering suitable products or services.
- Informed current and prospective customers of promotions and new or upgraded products.
- Completed daily and weekly sales reporting using assigned tools.
Education
High School Diploma -
Wilmer Hutchins High School
Hutchins, TX06.2019
Skills
- Call center experience
- Upselling
- Sales negotiation
- Typing speed of 85 wpm
- Exceptional customer service
Timeline
Accountant Care Representative Intuit: Quickbooks
Sitel
05.2022 - 03.2024
VIP Experience Specialist - SaksFifthAvenue.com
Sitel
10.2020 - 04.2022
Telemarketer Sales Representative
Pearl Solution
09.2019 - 08.2020
High School Diploma -
Wilmer Hutchins High School
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