Summary
Overview
Work History
Education
Skills
Timeline
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Christian Jones

Fort Worth,TX

Summary

Dynamic professional with a proven track record at Uplift Education, enhancing student success and safety. Excelled in fostering customer relationships and boosting brand visibility at ATN Marketing. Skilled in Google Suite and leadership, thrives in collaborative settings, driving innovation and social integration. Achieved significant growth in educational and marketing outcomes through creativity and strategic planning.

Overview

11
11
years of professional experience

Work History

Reach Associate

Uplift Education
09.2020 - Current
  • Provided individualized support for students, addressing their unique academic needs and helping them reach their full potential.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Engaged students in learning through effective classroom management techniques that promoted active participation and collaboration.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Prepared instructional materials for group and one-on-one use to comply with established curriculum.
  • Facilitated small group instruction within an inclusive classroom setting, ensuring each learner received personalized attention and support as needed.

Brand Ambassador

ATN Marketing
05.2014 - Current
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.

Assistant

FWISD
01.2016 - 01.2018
  • Built relationships and communicated with parents to provide best learning environment for children.
  • Monitored student progress and adjusted instruction to meet individual needs.
  • Collaborated with adults and children to provide safe and educational experience.
  • Chose materials and developed lesson plans to enhance skills for individual students.
  • Met regularly with team of teachers to discuss best practices and develop innovative teaching strategies.
  • Assessed student performance and provided feedback to facilitate student success.

Hostess

The Secret Chambers
06.2016 - 06.2017
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Customer Service Associate

Lids Locker Room
07.2015 - 07.2016
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Sales and Marketing

Dan Dipert Tours
05.2015 - 12.2015
  • Coordinated with sales and marketing teams to promote hotel services, special offers, and events to potential customers.
  • Drove company revenue growth, orchestrating effective sales and marketing strategy that targeted untapped markets.
  • Represented professional services to external audiences through various sales and marketing activities.
  • Recruited, mentored, and supported high-performing members of sales and marketing teams.

Educational Assistant

Boys and Girls Club
01.2014 - 05.2015
  • Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
  • Supported students with special needs by adapting lessons and providing necessary accommodations in collaboration with special education staff.
  • Encouraged social-emotional growth among students by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decisionmaking.
  • Enhanced classroom management through the implementation of positive reinforcement techniques and clear expectations for behavior.

Education

Criminal Justice

Texas Wesleyan University
Fort Worth, TX

Visual And Performing Arts

Tarrant County College
Fort Worth, TX

Education

Grand Canyon University
Phoenix, AZ

High School Diploma -

Dunbar High School
Fort Worth, TX
06.2009

Skills

  • Creativity and Innovation
  • Customer Service
  • Computer Skills
  • Research abilities
  • Leadership Qualities
  • Social development and integration
  • Activity Planning
  • Relationship Building
  • Multidisciplinary team collaboration
  • Google Suite Proficiency

Timeline

Reach Associate

Uplift Education
09.2020 - Current

Hostess

The Secret Chambers
06.2016 - 06.2017

Assistant

FWISD
01.2016 - 01.2018

Customer Service Associate

Lids Locker Room
07.2015 - 07.2016

Sales and Marketing

Dan Dipert Tours
05.2015 - 12.2015

Brand Ambassador

ATN Marketing
05.2014 - Current

Educational Assistant

Boys and Girls Club
01.2014 - 05.2015

Criminal Justice

Texas Wesleyan University

Visual And Performing Arts

Tarrant County College

Education

Grand Canyon University

High School Diploma -

Dunbar High School

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