Christian Kaleta
Las Vegas,NV
Summary
Dynamic and reliable with extensive experience at Kroger, excelling in meat cutting and customer service. Proven ability to enhance team productivity and maintain high sanitation standards. Recognized for being consistent, implementing effective merchandising strategies, contributing to increased sales and customer satisfaction. Committed to fostering a positive work environment.
Overview
6
6
years of professional experience
Work History
Drive-Thru Cashier
Jack in the Box
09.2019 - 01.2020
- Assisted customers with menu selections and special requests, enhancing overall service experience.
- Maintained cleanliness and organization of work area, adhering to health and safety standards.
- Resolved customer complaints promptly, improving satisfaction and retention rates.
- Followed food safety and sanitation guidelines at all times.
- Cross-trained in other areas of restaurant to provide additional support during busy periods.
- Followed company policies and procedures regarding cash handling.
- Improved team productivity by assisting with food preparation during peak hours when needed.
ClickList Associate
Krogers Grocery Store
05.2022 - 04.2023
- Supported customers in selecting groceries for ClickList orders, ensuring product availability and quality.
- Handled order fulfillment by efficiently picking and packing items to meet customer expectations.
- Communicated effectively with store staff to resolve issues related to product substitutions or shortages.
- Maintained up-to-date knowledge on products and their locations, expediting the picking process and completing orders promptly.
- Contributed to the reduction of item return rates by accurately fulfilling each order according to customer specifications.
- Assisted coworkers during peak hours to ensure timely completion of all tasks without sacrificing the quality of service provided.
- Trained new ClickList associates, sharing best practices and promoting a positive team environment.
- Adhered to food safety guidelines when handling perishable items, ensuring optimal freshness upon delivery or pickup.
- Kept work areas neat, clean and free from debris.
Meat Cutter
Krogers Grocery Store
04.2023 - 05.2024
- Aided customers in selecting fresh meat and seafood products, providing knowledgeable recommendations.
- Maintained cleanliness and organization of meat and seafood display cases, ensuring compliance with safety standards.
- Operated scales and packaging equipment to accurately prepare products for sale, enhancing operational efficiency.
- Monitored inventory levels, restocking items as needed to ensure product availability for customers.
- Trained new staff on proper food handling techniques and customer service protocols to maintain quality standards.
- Demonstrated versatility by cross-training in various roles within the meat and seafood department for maximum efficiency during busy periods.
- Educated customers on proper handling and preparation techniques for various meat and seafood items, leading to increased sales.
- Operated band saws and grinders to process meat products efficiently.
- Trained new staff on safe meat cutting techniques and equipment operation.
- Evaluated meat quality and trimmed products to meet store presentation standards.
- Implemented best practices for waste reduction during meat processing activities.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Stocked, rotated and priced merchandise to meet store standards.
Assistant Meat Manager
Krogers Grocery Store
05.2024 - Current
- Assisted in managing daily meat department operations, ensuring product quality and freshness.
- Maintained inventory levels, conducting regular stock assessments to minimize waste.
- Collaborated with team members to implement effective merchandising displays for promotional events.
- Supported ordering processes by analyzing sales trends and adjusting stock accordingly.
- Monitored equipment performance, reporting maintenance needs to ensure optimal operation.
- Maximized freshness of products through efficient organization of storage coolers based on temperature requirements for different types of meats.
- Assisted Meat Manager with maintaining profit margin in accordance with sales goals, expenses, and price changes.
- Improved efficiency with accurate pricing, labeling, and signage for meat products.
- Assisted in increasing sales by maintaining a well-stocked and visually appealing meat department.
- Fostered a positive working environment within the meat department by demonstrating respectful, professional behavior and open communication with coworkers.
- Trained meat department employees and supervised product placement, rotation, signage and display activities to foster positive customer experience.
- Responded swiftly to customer inquiries regarding product availability or specific requests for specialty items not stocked regularly within the store''s offerings.
Education
High School Diploma -
Sierra Vista High School
Las Vegas, NV05.2019
Skills
- Workplace safety
- Sanitation procedures
- Meat cutting
- Merchandising strategies
- Product rotation
- Cross-department collaboration
- Loss prevention strategies
- Teamwork
- Customer service
- Reliability
- Staff leadership
- Positive attitude
- Time management abilities
Timeline
Assistant Meat Manager
Krogers Grocery Store
05.2024 - Current
Meat Cutter
Krogers Grocery Store
04.2023 - 05.2024
ClickList Associate
Krogers Grocery Store
05.2022 - 04.2023
Drive-Thru Cashier
Jack in the Box
09.2019 - 01.2020
High School Diploma -
Sierra Vista High School