Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of a team.
Overview
5
5
years of professional experience
Work History
Bookkeeper
AManofFaithLLC.
Mount Vernon, NY
08.2023 - 12.2023
Resolved billing discrepancies with vendors or customers promptly.
Prepared bank reconciliations, managed field audits and reviewed accounting records for accuracy.
Prepared and processed payrolls.
Reviewed employee expense reports for compliance with company policies.
Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
Prepared accurate financial reports each month by collecting, analyzing and summarizing account information.
Reconciled or entered report discrepancies found in financial records.
Verified accuracy of vendor invoices against purchase orders prior to payment processing.
Generated invoices for clients and tracked payments received from customers.
Warehouse Supervisor
CDL
New Rochelle, NY
01.2020 - 09.2023
Developed plans for reorganizing storage areas as necessary based on product volume changes.
Managed daily cycle counts to maintain accurate inventory levels at all times.
Supervised loading and unloading of materials from incoming trucks.
Coordinated with other departments to ensure smooth flow of materials.
Developed weekly schedules for warehouse employees.
Developed and implemented safety policies and procedures for the warehouse team.
Monitored workers and reviewed completed work for proper performance.
Warehouse Lead
Fillogic
Brooklyn, NY
01.2019 - 01.2020
Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
Maintained compliance with OSHA regulations in regards to workplace safety standards.
Ensured accuracy of inventory records and maintained accurate stock levels in the warehouse.
Organized regular cleaning schedules for all warehouse areas to maintain cleanliness standards.
Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
Assisted with unloading trucks upon arrival of merchandise at the loading dock area.
Office Assistant
Life Transformation Ministries
Organizing and managing files, providing visitors with information and directing them accordingly, helping organize and maintain office common area, creating, maintaining, and entering information into databases
Day Trader
Self Employed
Analyzing market conditions, looking for historical data in order to determine a good investment, reviewing balance sheet and income statement to determine certain long-term investments, constantly reading and researching on Bloomberg to get different insight on others
Call Center Representative
FirstBank
New York, NY
Recommended improvements in products, service and billing methods to management to prevent future problems.
Maintained high levels of professionalism while interacting with customers via phone or email.
Managed customer expectations by clarifying needs, identifying options and recommending products and services.
Offered resolutions to de-escalate calls and solve customer issues.
Maintained records of customer interactions, transactions, comments, and complaints.
Maintained confidentiality of sensitive information entered into the system.
Processed customer and account source documents by reviewing data for deficiencies.