Christian Kasten
Temecula,CA
Summary
I am dedicated and detail oriented in every skill or task I am given, built through my experiences at Great Oak High School and Grace Mellman Community Library. I am great in safety, organization, customer service and teamwork. I also maintain strong skills in verbal communication and computer system operation to enhance customer satisfaction and quick assistance which helps significantly contribute to the team productivity and overall ratings of the shop.
Overview
2
2
years of professional experience
Work History
Student Volunteer
Great Oak High School Track
04.2023 - 06.2023
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Tracked service activities and outcomes against outlined plans and goals.
- Picked, sorted and processed customer orders to manage order fulfillment and increase sales.
Student Volunteer
Great Oak (Snack Shack)
08.2022 - 06.2023
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Picked, sorted and processed customer orders to manage order fulfillment and increase sales.
- Operated and maintained machinery and equipment to manage functionality and performance.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Teacher's Assistant (TA) for Office
Great Oak
08.2021 - 06.2022
- Supported student learning objectives through personalized and small group assistance.
- Supported classroom activities, tutoring, and reviewing work.
- Facilitated paper work to classrooms and teachers.
Volunteer
Grace Mellman Community Library
06.2021 - 08.2021
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Assisted with special events and programs.
- Answered patron questions in-person or by phone regarding library services and resources.
- Answered questions from patrons and helped to find desired materials.
- Placed books on proper shelves when returned to circulation.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Gained strong understanding of various methods for cataloging books and other materials.
- Collected fees, fines and donations for balanced library finances.
- Collected and processed fines on overdue library materials.
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Located library materials, resources and technologies to fulfill patron requests.
- Helped children select appropriate reading level library books.
- Processed library card applications to provide access to library services.
- Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.
Education
Bachelor of Science - Biology
University of California, Riverside
Riverside, CA01-2028
High School Diploma -
Great Oak High School
Temecula06-2024
Skills
- Customer Service
- Payment Processing
- Product restocking
- Workforce Management
- Verbal and written communication
- Fast/Quick Learner
- POS System Operation
- Customer complaint handling
- Range Tee organization
- Safety awareness
- Time Management
- Teamwork and Collaboration
Timeline
Student Volunteer
Great Oak High School Track
04.2023 - 06.2023
Student Volunteer
Great Oak (Snack Shack)
08.2022 - 06.2023
Teacher's Assistant (TA) for Office
Great Oak
08.2021 - 06.2022
Volunteer
Grace Mellman Community Library
06.2021 - 08.2021
Bachelor of Science - Biology
University of California, Riverside
High School Diploma -
Great Oak High School
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