Christian Kogler
Saint Paul,MN
Summary
Dynamic professional with a proven track record at Domino's Pizza, excelling in strategic decision-making and service excellence. Successfully led operational improvements, driving year-over-year growth while fostering a collaborative team environment. Expertise in currency handling and effective problem resolution, ensuring high performance and customer satisfaction.
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Assistant Manager
Deja Vu Showgirls
10.2018 - Current
- Supervised daily operations to ensure compliance with safety and service standards.
- Trained and mentored staff, fostering a collaborative team environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Implemented inventory control procedures, reducing waste and improving stock accuracy.
General Manager
Domino's Pizza
01.2012 - 08.2018
- Led operational strategies to enhance efficiency across multiple departments.
- Developed and implemented policies that improved team performance and satisfaction.
- Mentored staff, fostering skill development and promoting a culture of continuous improvement.
- Established key performance indicators to measure success and drive accountability within the team.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- I would answer 15 or emails a day and countless phone calls
Lube Technician
Jeff Bobby and Steves Auto World
03.2009 - 08.2011
- Conducted routine oil changes and fluid checks to ensure vehicle performance and safety.
- Diagnosed mechanical issues and recommended appropriate maintenance solutions for customers.
- Operated diagnostic equipment to evaluate vehicle systems and identify necessary repairs.
- Maintained cleanliness of work area and adhered to safety protocols during all operations.
- Trained new technicians on equipment usage, maintenance procedures, and safety standards.
- Implemented preventative maintenance schedules to enhance vehicle longevity and reliability.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
Education
High School Diploma -
Jhonson Sr High
Saint Paul, MN01.2007
Skills
- Service excellence
- Currency handling expertise
- Strategic decision-making
- Currency handling expertise
- Effective problem resolution
- Customer service expertise
- Team encouragement
- Task delegation
- Employee oversight
- Workload management
- Employee orientation
Certification
I had serve safe certifcation for four years
Languages
German
Elementary
Accomplishments
- Supervised team of 50 staff members.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Manager
Deja Vu Showgirls
10.2018 - Current
General Manager
Domino's Pizza
01.2012 - 08.2018
Lube Technician
Jeff Bobby and Steves Auto World
03.2009 - 08.2011
High School Diploma -
Jhonson Sr High
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