Christian Layton
Katy
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
7
7
years of professional experience
Work History
Supervisor of Operations
Zoticus Group
02.2019 - 07.2024
- Developed and maintained web applications using JavaScript, HTML, and CSS.
- Improved application performance by optimizing code and implementing best practices.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
- Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
- Developed and maintained relationships with external vendors and suppliers.
- Improved office operations by automating client correspondence, record tracking and data communications.
Assistant Delivery Manager
Princeton Furniture
09.2017 - 02.2019
- Assisted in the development of client-side web applications.
- Participated in code reviews and contributed to team meetings.
- Conducted testing and debugging of applications.
- Acted as a liaison between the delivery team and upper management, effectively communicating concerns and suggestions for improvements.
- Managed resources effectively to avoid unnecessary delivery delays.
- Implemented quality control measures for all deliveries, resulting in fewer errors and increased customer satisfaction.
- Integrated new technologies and best practices to improve delivery management.
- Scheduled regular equipment and fleet maintenance.
Education
Bachelor of Science - Computer Science
University of Houston
Houston, TX05-2025
Skills
- JavaScript
- HTML
- CSS
- Customer service
- Team leadership
- Staff management
- Data management
- MS office
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English (Fluent)
Timeline
Supervisor of Operations
Zoticus Group
02.2019 - 07.2024
Assistant Delivery Manager
Princeton Furniture
09.2017 - 02.2019
Bachelor of Science - Computer Science
University of Houston
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