Highly experienced Sales Agent and Managing known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
8
8
years of professional experience
Work History
Inside Sales Representative
Builders FirstSource
Punta Gorda, FL
01.2024 - Current
Implemented construction standards in accordance with applicable building codes.
Collaborated with other departments to ensure successful implementation of sales initiatives.
Monitored competitor activities and recommended changes accordingly.
Assisted in resolving customer complaints in a prompt manner.
Negotiated contracts with customers regarding price, delivery terms, payment terms and other conditions.
Contributed ideas for improving internal processes related to sales operations.
Established relationships with key decision makers at target companies.
Developed and implemented strategies to increase sales volume.
Followed up on pending orders and inquiries in a timely manner.
Worked in conjunction with outside sales representative to maintain and grow product sales.
Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
Delivered superior customer support to improve account retention rate.
Liaised between outside sales representatives and accounts to optimize customer service.
Participated in sales training and workshops to improve sales techniques and product knowledge.
Managed multiple sales projects simultaneously and met deadlines.
Initiated sales correspondence, preparing and presenting professional bids to customers.
Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.
Account Manager
Flight Ready Aviation
Orlando , FL
02.2023 - 01.2024
Coordinated with maintenance staff to ensure all aircrafts were in proper working order prior to flight.
Analyzed data from previous flights in order to improve future operations processes.
Maintained communication between air traffic control personnel and pilots throughout flights.
Scheduled maintenance checks for aircrafts according to manufacturer specifications.
Created detailed reports outlining the activities of the aviation department on a daily basis.
Conducted regular inspections of airport facilities for safety compliance purposes.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Generated leads through cold calling activities.
Prepared monthly financial statements for each account.
Solicited feedback from customers on their experience with products or services.
Monitored competitor activities in order to stay ahead of the competition.
Operations Manager
United Mattress Machinery
Lakeland, FL
01.2021 - 01.2023
Established international relations.
Managed over 200 Shipment and Installation both foreign and domestic.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Identified and resolved unauthorized, unsafe or ineffective practices.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Devised processes to boost long-term business success and increase profit levels.
Partnered with vendors and suppliers to effectively manage and budget.
Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
Reviewed shift reports to understand current numbers and trends.
Prepared annual budgets with controls to prevent overages
Identified and resolved unauthorized, unsafe or ineffective practices
Inside Sales Representative
CurrentInside Sales, Builders First Source
Tallahassee, FL
07.2018 - 08.2020
Prospecting for new account and developments
Am skilled in Windows and Lumber, Interior and exterior doors
Have consistently sold $300,000 monthly with margins of 30% - 33%.
Answered customers' questions regarding products, prices and availability.
Managed friendly and professional customer interactions.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Determined needs, delivered solutions and overcame objections through consultative selling skills.
Developed strategic relationships with existing customers by learning preferences and managing regular communications.
Emphasized product features based on analysis of customers' needs.
Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
Created and updated customer accounts with relevant information.
Used CRM software to maintain detailed contact logs and account records.
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Set up new accounts, established customer credit, and set up payment methods.
Used digital methods and traditional telephone approaches to generate sales leads.
Developed strategic relationships with existing customers by learning preferences and managing regular communications
Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals
Team Memeber
Pizza Hut
03.2018 - 08.2018
Kept work areas clean, organized and safe to promote efficiency and team safety.
Contributed to team success by completing jobs quickly and accurately.
Learned all required tasks quickly to maximize performance.
Forklift Operator and Assembly
Huttig Building Products
01.2017 - 07.2018
Built both interior and exterior doors, which includes making transoms and Applying grids to door inserts.
Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
Assembled components with minimal supervision, exceeding expected project milestones.
Boxed, labeled and transported items to support assembly operations.
Assisted quality assurance by inspecting items and removing defective parts.
Unloaded and stacked materials by raising and lowering lifting devices.
Unloaded materials and goods at designated locations for best project availability.