Christian Ledesma
Macungie,PA
Overview
20
20
years of professional experience
Work History
Production Technician
Mack Trucks
Allentown, USA
02.2021 - Current
- Assembled semi trucks to meet quality standards and functionality requirements.
- Utilized power tools for efficient assembly and repair tasks, enhancing overall workflow.
- Trained new personnel in operating procedures for various pieces of production equipment.
- Experience in cab wiring
- Maintained a clean and safe work environment by adhering to all safety regulations.
- Loaded and unloaded goods from trucks, containers, and railcars using forklift, contributing to streamlined operations.
- Complied with safety regulations at all times while operating heavy machinery like forklifts.
Utility Maintenance Worker
Phoebe ministries
Emmaus, Pennsylvania
12.2024 - 10.2025
- Executed detailed instructions from supervisors to complete tasks accurately.
- Adhered to established policies and procedures during all maintenance activities.
- Cleaned and organized work areas to create a safe environment. and maintained work areas to ensure a safe environment for staff members.
- Complied with established policies and procedures during maintenance activities.
Maintenance Technician
Atlantic Pacific Companies
Miami, USA
12.2019 - 01.2021
- Direct planned and unplanned maintenance.
- Enhance equipment longevity through strategic repair and maintenance.
- Maintained cleanliness of carpets and various flooring types to enhance aesthetics.
- Supervise maintenance team and schedule staff.
- Monitored employee performance to identify strengths and areas for development.
- Scheduled subcontractors and defined assignment requirements to ensure operational efficiency.
- Acknowledged and resolved customer issues promptly to enhance satisfaction.
- Acknowledge customer issues and resolve their problems quickly and efficiently.
- Conduct interviews with potential new recruits and give recommendations to hiring managers.
- Conduct interviews with potential new recruits and give recommendations to hiring managers.
- Coordinate with management, engineers and system technicians to ensure the systems performed as expected.
Safety & Risk Supervisor
Clevelander South Beach Hotel and Bar
Miami, USA
04.2019 - 02.2020
- Trained employees to achieve required performance standards.
- Delegated tasks based on team strengths to optimize workflow.
- Supervised alarm systems for security risks, recognized, and prevented security risks.
- Coordinated with other security personnel to ensure optimal safety.
- Addressed issues promptly issues and created solutions.
- Assessed guests, identified suspicious activity and people, and checked for proper identification.
- Monitored alarm systems to ensure proper operation and security devices to ensure proper operations.
- Implemented changes for efficiency to improve the hourly labor costs.
- Served multiple customers simultaneously in a stressful environment.
- Handled incoming phone calls, greeted guests and provided information and directions.
Lead Concierge
Planned Companies
Brooklyn, USA
08.2014 - 03.2019
- Answered caller or visitor inquiries on a huge variety of topics.
- Dealt with unhappy or belligerent residents with a calm voice and manner.
- Found creative solutions to resolving diverse resident problems.
- Managed multiple tasks simultaneously, ensuring timely completion and maintaining service quality.
- Redesigned customer-greeting process to minimize wait time from entrance to service.
- Learned titles and job duties of all staff members so calls could be directed accurately, cutting down on resident frustration at multiple transfers.
- Supported access management by operating Building Link and Key Link systems.
- Monitored and assessed threats and unsafe situations, enhancing safety for premises, employees, and guests.
- Recorded detailed entries of all visitor and guest activities for security purposes.
Civil Servant Peace Officer Supervisor
Mutual Redevelopment Houses
New York, USA
11.2010 - 03.2012
- Ensured all employees are trained and ready for adequate performances.
- Identified performance-facing issues and determined most efficient solution.
- Identified performance issues and implemented effective solutions.
- Assessed team workload and assigned specific tasks to enhance efficiency.
- Monitored alarms and security devices to maintain operational integrity.
- Circulated among guests to protect and preserve order in the establishment.
- Coordinated with other security personnel to ensure optimal safety.
- Recorded security threats in detail and generated comprehensive reports.
Assistant Security Manager
New Yorker Hotel/ I.P.S.A Security
New York, USA
02.2008 - 03.2010
- Assessed guests, identified suspicious activity and people, and checked for proper identification.
- Patrolled grounds and watched all entry ways for intrusions.
- Monitored security alarms to ensure proper functionality. for operational efficiency. and security devices to ensure proper operations.
- Circulated among guests to protect and preserve order in the establishment.
- Coordinated with other security personnel to ensure optimal safety.
- Logged threats and generated reports to inform security strategy.
- Logged all visitor and guest activity for security monitoring..
- Stayed in contact with other security and emergency personnel with two way radios and other communication devices.
- Communicated with security and emergency personnel via two-way radios to coordinate responses.
Field Supervisor
McRoberts Security
New York, USA
02.2007 - 02.2008
- Enforced company policies and supervised security guards across all contracted sites.
- Oversaw 25 security officers at NYC emergency site.
- Coordinated post orders, break rotations, and schedules to ensure operational efficiency.
- Created detailed post orders and schedules for security personnel to enhance operational flow.
- Advanced to field supervisor role at McRoberts Protection Agency, overseeing security operations.
Education
High school diploma - Criminology
John Jay High School
Brooklyn, NYSkills
- Assembly techniques
- Forklift operation
- Problem solving
- Customer service
- Employee training
- FLUENT IN Spanish
- Conflict resolution
- Written communication
- Supervision and leadership
- Team supervision
- Hand and power tools operation
Languages
Spanish, Fluent
Personal Information
Spanish, Fluent
Timeline
Utility Maintenance Worker
Phoebe ministries
12.2024 - 10.2025
Production Technician
Mack Trucks
02.2021 - Current
Maintenance Technician
Atlantic Pacific Companies
12.2019 - 01.2021
Safety & Risk Supervisor
Clevelander South Beach Hotel and Bar
04.2019 - 02.2020
Lead Concierge
Planned Companies
08.2014 - 03.2019
Civil Servant Peace Officer Supervisor
Mutual Redevelopment Houses
11.2010 - 03.2012
Assistant Security Manager
New Yorker Hotel/ I.P.S.A Security
02.2008 - 03.2010
Field Supervisor
McRoberts Security
02.2007 - 02.2008
High school diploma - Criminology
John Jay High School