Summary
Overview
Work History
Education
Skills
Timeline
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Christian Lee

Pocatello,ID

Summary

Dynamic professional with a proven track record in sales and customer service, notably at AutoZone where I led a team to enhance product knowledge and foster business growth. Skilled in money handling and fostering positive work environments, I excel in adapting to market changes and driving customer satisfaction.

Overview

3
3
years of professional experience

Work History

Parts Sales Manager

AutoZone
05.2024 - Current
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored industry trends to stay current on market changes, adjusting pricing and inventory accordingly.
  • Conducted regular performance evaluations of staff members, identifying areas for improvement and providing constructive feedback.
  • Developed training materials to educate staff on product knowledge, enhancing their ability to make informed recommendations to customers.
  • Managed daily operations, including budgeting, scheduling, and reporting activities related to parts sales.
  • Fostered a positive work environment by promoting teamwork, open communication, and employee recognition programs among staff members.
  • Supervised and trained staff on product knowledge and customer service.
  • Managed accounts to retain existing relationships and grow share of business.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Built relationships with customers and community to establish long-term business growth.

Arcade Attendant

Outer Limits Fun Zone
08.2023 - 04.2024
  • Delivered outstanding guest service even during high-stress situations, maintaining professionalism at all times while meeting diverse customer needs.
  • Enhanced customer satisfaction by maintaining clean and organized arcade game stations.
  • Maintained a safe environment by monitoring guest behavior and addressing any issues promptly and professionally.
  • Developed knowledge of games and attractions and current and upcoming events to effectively communicate to guests.
  • Educated customers on how to operate games properly, reducing instances of machine malfunctions due to user error.
  • Ensured smooth daily operations by opening and closing the arcade according to established procedures, maintaining consistent hours of operation for guests.
  • Assisted in training new staff members on company policies, safety protocols, and operational procedures within the arcade setting.

Crew Member

McDonald's Restaurant
01.2022 - 08.2023
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Operated cash register to ring up final bill and process various forms of payment.

Front Desk Agent

Clarion Inn
08.2021 - 11.2021
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Assisted guests in making informed decisions on local attractions, dining options, and transportation services.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.

Education

High School Diploma - General Studies

Pocatello High School
Pocatello
05.2024

Skills

Sales

Money Handling

Math

Computer Skills

Paperwork Filing

Cleaning

Costumer Service

Reading & Writing

Phone Calls

Timeline

Parts Sales Manager

AutoZone
05.2024 - Current

Arcade Attendant

Outer Limits Fun Zone
08.2023 - 04.2024

Crew Member

McDonald's Restaurant
01.2022 - 08.2023

Front Desk Agent

Clarion Inn
08.2021 - 11.2021

High School Diploma - General Studies

Pocatello High School

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Christian Lee