Highly motivated Sales Associate with extensive customer service experience in fashion and luxury retail. Motivated seller, creative, proactive, multitasker, relationship builder, and bilingual.
Extremely focused on elevating company standards, sales goals, and client expectations. I thrive on connecting with individuals who share my passion for fashion and beauty.
Providing exceptional customer service, specializing in creating lookbooks based on their needs, occasions, and lifestyle combining Balenciaga's iconic and trendy pieces.
Building genuine connections with clients and keeping them updated with events, new collections, and capsules.
Achievements: Ending the year 2023 with $1.1M, Making 30% of the annual business income.
With a deep understating of Burberry heritage and brand identity, I was effortlessly creating stylish and confident outfits for my clients. Embracing the Burberry experience with the iconic trench coat ceremony.
Consistently meeting my individual sales goals while exhibiting the Burberry experience.
Building relationships with new and repeat clients. Following up with clients after purchase and inviting them to events, new collections, and capsules.
Achieving and exceeding goals through clienteling new clients and maintaining relationships with existing customers.
Providing authentic service that creates a luxury customer experience. Committed to helping clients look and feel their best with our iconic silhouette shoes and handbags.
Building credibility and trust as a personal stylist and fashion expert by staying current with fashion trends, and sharing with customers as appropriate.
Product knowledge of the entire L'Occitane product line and building customer relationships with new and existing clients.
Providing skincare expertise of L'Occitane to clients and advising appropriate skin care regimens based on skin type or concerns.
Maintaining store appearance and any other directive from the store manager and assisting in training new sales associates.
Familiar with how to execute price changes, transfers, and cash register routines and setting up promotional material and displays.
Managing and coordinating the daily activities of the store and daily activities of the sales staff while ensuring all are engaged in promoting and selling.
Ensuring each client receives outstanding client service, and demonstrating to every client the functions and features of the carry-ons, and backpacks.
Assisting the Store Manager and Assistant Manager with training sales associates. Merchandising store as directed by visual guidelines and ensuring that all stock is well maintained and in good condition.
Client Relations
Networking
Luxury Goods
Fashion
Beauty
Hospitality