Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Christian Lopez

Houston

Summary

Professional with extensive experience in retail industry, specializing in personalized shopping services. Excel at identifying client needs, building strong relationships, and delivering customized solutions. Proven track record of collaborating effectively within teams and adapting to dynamic environments. Skilled in client communication, product knowledge, and inventory management, consistently achieving high customer satisfaction and sales targets.

Overview

5
5
years of professional experience

Work History

Personal Shopper

Walmart
03.2024 - 10.2024
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Tracked substitutions and informed customers of changes.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.

Senior Game Advisor

GameStop
10.2022 - 01.2024
  • Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
  • Maintained a clean and organized store environment, contributing to a positive shopping experience for customers.
  • Conducted daily cash handling duties accurately, ensuring proper accounting of transactions at the end of each shift.
  • Assisted in inventory management, ensuring accurate stocking levels and timely reordering of merchandise.
  • Enhanced customer experience by introducing latest games, relating interesting game aspects and encouraging customers to consider expanding gaming interests.
  • Streamlined operational processes within the store by identifying inefficiencies and recommending improvements where necessary.
  • Operated cash register, capably transacting sales, returns, refunds and exchanges.
  • Trained new employees on store policies, procedures, and sales strategies for optimal performance.
  • Contributed to a cohesive team atmosphere by maintaining open communication channels with colleagues and promoting a positive work culture.

Cashier

Petco
09.2019 - 11.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.

Education

No Degree - Cyber Security

Lone Star College
Houston, TX

Skills

  • Customer service

  • Attention to detail

  • Planning and organization

  • Decision-making

  • Prioritizing orders

  • Customer relations

  • Verifying order accuracy

  • Product knowledge

  • Sales expertise

  • Product expertise

  • Sales proficiency

  • Accurate money handling

Accomplishments

  • Supervised team of 4 staff members.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Personal Shopper

Walmart
03.2024 - 10.2024

Senior Game Advisor

GameStop
10.2022 - 01.2024

Cashier

Petco
09.2019 - 11.2020

No Degree - Cyber Security

Lone Star College

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