Seeking a challenging role within a dynamic and collaborative team, where I can leverage my diverse skill set to contribute significantly, while actively engaging in professional growth opportunities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Quality Assurance Supervisor
Tesla
Fremont, CA
11.2021 - 04.2024
Conducted weekly meetings with all share holders to address all quality concerns.
Implemented new procedures to meet adjusted standards and communicated changes to personnel.
Supported product launch activities and continuous improvement initiatives in cross-functional and collaborative environment.
Administrated team certification to keep accuracy compliant with known standards.
Documented inspection results, maintained records, and reported on data trends.
Performed root cause analysis of non-conforming products and identified corrective actions.
Identified potential issues related to manufacturing operation and recommended solutions.
Evaluated process and employee strengths to realign workflows with changing business demands.
Manufacturing Technician Lead
Tesla
Fremont, CA
01.2021 - 11.2021
Oversaw daily operations, including prioritizing and delegating tasks and assignments and implementing strategies to optimize workflows.
Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
Enforced compliance with quality standards to maintain production requirements and sustain business operations.
Drove team performance through training, coaching and motivation of line employees.
Validated adherence to best practices, quality standards and customer specifications.
Recommended corrective and preventive actions to boost product reliability.
Send end of shift pass down of all major daily issues to counter part
Manager of Business Development and Sales
Sinohui Insurance Services
Stockton, CA
01.2017 - 10.2017
Managed the day-to-day tactical and long-term strategic activities within the business.
Offered feedback to executive-level management on the effectiveness of strategies, selling programs and initiatives.
Drafted business plans, budgets and quarterly and monthly business reviews.
Presented company goals and objectives to new principals.
Interviewed prospective clients to learn about their financial needs and to discuss coverage.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Finalized and maintained all types of personal lines insurance policies within the agency.
Provided administrative support to management team including preparing reports and presentations.
Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Multistore Operations Manager
Cost-U-Less Insurance Center
Lodi/Tracy/Livermore/Stockton, CA
01.2014 - 02.2017
Attend meetings, seminars and programs to learn about new products and services.
Advise buyers on the insurance products they may want or need, state insurance requirements and coverage limits.
Promoted client retention through high-quality service and follow through.
Prepared personalized insurance quotes, overcome objections and executed sales.
Developed marketing strategies to compete with other individuals.
Seek out new clients and developed clientele by networking to find new customers and generate lists of prospective clients.
Used word processing or desktop publishing software. Processed applications, payments, corrections, endorsements and cancellations.
Devised processes to boost long-term business success and increase profit levels.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Auto Body Technician Assistant
Accurate Auto Body
Stockton, CA
06.2011 - 05.2013
Followed checklists to verify that all important parts were examined.
Examined vehicles to determine the extent of damage or malfunctions.
Executed all phases of power system tear down and repair.
Operated pneumatic tools and air compressors.
Removed and replaced tires, shocks, struts and brakes. Removed and installed door skins.
Performed minor maintenance and repair on malfunctioning computer equipment.
Recorded information surrounding system failure to assist future rebuilds.
Skills
Employee Development
Performance Evaluation and Monitoring
File/records maintenance
Cost Control
Standard Operating Procedures
Equipment Calibration
Process Improvement Techniques
SOP Development
Affiliations
Best of the Best Award In recognition of our standing achievement in sales & service in Northern CA January - May 2016
Spark Recognition badge In recognition of making a positive impact at Tesla November 21, 2020
Spark Recognition badge In recognition of making a positive impact at Tesla January 4, 2021
Certification
Resident Personal line Broker - Agent March 20, 2013 - March 30, 2018