CHRISTIAN MATHEWS
Bethlehem,PA
Summary
IT & Cybersecurity Specialist transitioning from Operations Management with 7+ years of frontline leadership at UPS. Recently earned a B.S. in Cybersecurity Engineering and developed hands-on experience in system support, and basic automation through a cybersecurity home lab. Adept at streamlining operations, training teams, and implementing technology and operational-driven solutions. Passionate about my drive for continuous growth and learning.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operations Supervisor
United Parcel Service
10.2018 - Current
- Managed operations and led a team of 200+ employees, aligning with safety and compliance standards.
- Implemented strategic planning and operational management to meet and exceed production and service objectives.
- Enhanced team performance and operational efficiency through continuous improvement and innovative problem-solving.
- Managed team activities and logistics operations, ensuring timely and efficient package handling and delivery.
- Coordinated with cross-functional teams to enhance operational workflows and address logistical challenges.
- Ensured training and annual compliance metrics were met.
Education
Bachelor of Science - Cybersecurity Engineering
Colorado Technical University
05.2024
Skills
- Technical troubleshooting
- Experienced in Excel, SharePoint, and Power BI
- Training and development
- Windows & Linux VM Environments
- Cybersecurity Tools: SIEM, Log Analysis, Threat Detection, Python
- Fundamental SQL knowledge
- Workday
- Communication & Cross-functional Team Support
Certification
- CompTIA Security+, In Progress, 07/25
- AWS Certified Cloud Practitioner, In Progress, 07/25
Timeline
Operations Supervisor
United Parcel Service
10.2018 - Current
Bachelor of Science - Cybersecurity Engineering
Colorado Technical University
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