Christian Main
Naugatuck,Connecticut
Summary
Detail-oriented and systematic professional well-versed in Scheduling and Time/Labor Management. Successful at utilizing diverse resources and analytical strategies to make effective decisions about workforce needs. Collaborative and open team player adept at working with management to find and implement effective solutions.
Overview
9
9
years of professional experience
Work History
Director of Workforce Management
Care One Management
Fort Lee, NJ
03.2019 - Current
- Created training materials for new employees.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Produced and updated documents, reports and tracking spreadsheets using Smartlinx
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Advocated for staff members, helping to identify and resolve conflicts.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
Business Analyst
SmartLinx
Iselin, NJ
02.2014 - 03.2019
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
- Surveyed clients to ascertain requirements and expectations for product.
- Identified process inefficiencies through gap analysis and outlined sensible solutions.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
Education
Bachelor of Science - Business Administration
Post University
Waterbury08.2018
Skills
- Workforce Improvements
- Workforce Efficiency
- Monitoring Tests
- Workforce Scheduling
- Workforce Management System Software
- Employment Data Tracking
- Employment Recordkeeping
- Human Resources Management Systems
- Problem Resolution
- Special Projects
Timeline
Director of Workforce Management
Care One Management
03.2019 - Current
Business Analyst
SmartLinx
02.2014 - 03.2019
Bachelor of Science - Business Administration
Post University
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