Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christian Makilan

Orland Park

Summary

Compassionate registered nurse with a strong desire to contribute meaningfully to patient care in a hospital setting. Possessing certifications in EMT-B and Nursing Assistant, I have gained valuable hands-on experience in patient assessment, emergency response, and direct patient care. Building rapport with patients and their families is complemented by excellent communication and clinical skills. Thriving in fast-paced environments, driven by a passion for delivering high-quality care and continuously expanding nursing knowledge. Equipped with a solid foundation in healthcare, prepared to offer exceptional care and support to diverse patient populations.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Delivery Driver

Pizza Hut
11.2017 - Current
  • Processed payments by accepting cash, checks and credit card payments
  • Obtained signatures on all invoices and credits
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes
  • Established long-term customer relationships through prompt and courteous service
  • Resolved customer complaints and adjusted orders
  • Evaluated customer needs and determined appropriate action, referring questions to management when necessary
  • Selected the most efficient routes in compliance with delivery instructions and fuel policy
  • Supported other areas of the restaurant in set up, cleanup, prep work and equipment maintenance
  • Completed opening and closing checklists according to set standards
  • Answered questions about menu selections and made recommendations when requested
  • Praised by management for being a fast and efficient worker, requiring little supervision
  • Resolved problems promptly and escalated larger concerns to management

Crew Trainer

Culver's
08.2015 - 09.2017
  • Greeted incoming customers with a smile and provided friendly service
  • Instructed new team members on correct procedures for all areas of operations
  • Stayed up to date on the requirements of all team positions
  • Accepted and processed payments via credit card and cash methods
  • Offered direction and gave constructive feedback to motivate team members
  • Confirmed that appropriate changes were made to resolve customers' problems
  • Recommended, selected and helped locate merchandise based on customer needs and desires
  • Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction
  • Worked as team member, performing cashier duties, product assistance and cleaning
  • Regularly assisted the kitchen or the front counter during busier hours
  • Trained in being efficient and clean in a timely manner
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
  • Assisted customers with sales transactions in a timely manner to guarantee high level of customer service
  • Kept the dining area clean and stocked
  • Stocked and rotated inventory regularly
  • Informed customers about sales and promotions in a friendly and engaging manner
  • Processed all sales transactions accurately and in a timely fashion
  • Built and maintained effective relationships with peers and upper management
  • Oversaw and completed kitchen tasks and preparation for opening and closing shifts
  • Executed proper techniques to prepare menu item ingredients
  • Adhered to all regulatory standards regarding safe and sanitary food prep
  • Presented completed orders to servers in an efficient manner
  • Maintained a clean and orderly appearance throughout the kitchen
  • Rotated stock items and ingredients to cultivate efficiency and freshness
  • Offered support to other stations in high-volume shifts or as needed

Lifeguard

Centennial Park Aquatic Center
05.2014 - 09.2014
  • Routinely completed safety update training and ensured all patrons followed safety rules
  • Optimized customer service by resolving issues quickly and with a courteous demeanor
  • Kept watch over swimmers to ensure fast response when distress situations arose
  • Attended all provided onsite training
  • Arrived on time, prepared and attentive for every training appointment

Education

Associate of Applied Science - Nursing

Moraine Valley Community College
Palos Hills, IL
05-2021

High School Diploma -

Carl Sandburg High School
Orland Park, IL
01.2015

Skills

  • General housekeeping ability
  • Collecting vital signs
  • Assisting with personal grooming
  • Quick problem solver
  • Preparing meals
  • Able to lift 150 pounds
  • Grooming and bathing assistance
  • Valid Illinois driver's license
  • Medical terminology knowledge
  • Courteous demeanor
  • Energetic work attitude
  • Relationship-building
  • Active listening skills
  • Adaptive team player
  • Issue and conflict resolution
  • Dependable and reliable
  • Time management
  • Positive attitude
  • Employee training
  • Strong communicator
  • Basic life support
  • Vital sign assessment
  • Critical decision-making skills
  • Patient assessments
  • CPR and first aid

Certification

  • CPR certification
  • Certified Nursing Assistant
  • Emergency Medical Technician Basic (EMT-B)

Timeline

Delivery Driver

Pizza Hut
11.2017 - Current

Crew Trainer

Culver's
08.2015 - 09.2017

Lifeguard

Centennial Park Aquatic Center
05.2014 - 09.2014

High School Diploma -

Carl Sandburg High School

Associate of Applied Science - Nursing

Moraine Valley Community College

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Christian Makilan