Christian Maramba
Fredericksburg,VA
Summary
Results-driven Food Service Manager with extensive experience in optimizing operations and achieving profitability through effective staff management, inventory control, and budget oversight. Demonstrated ability to uphold exceptional standards in food quality and safety while delivering outstanding customer service. Proven track record of implementing efficient processes that enhance overall service delivery and guest satisfaction.
Overview
4
4
years of professional experience
Work History
BOH/Kitchen Manager
Restaurant Associates A Division of Compass Group
Washington DC
09.2021 - Current
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Received, organized and rotated paper goods and food ingredients.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
- Maximized team performance by training new employees on proper food handling and restaurant protocols.
- Ensured compliance with health and safety regulations.
- Trained new employees on kitchen procedures and policies.
- Promoted safe working conditions by monitoring safety procedures and equipment.
Catering Services Manager
Restaurant Associates A Division of Compass Group
Washington DC
09.2021 - Current
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Developed relationships with clients to ensure satisfaction with services provided.
- Gathered customer requirements and worked with catering team in implementing specifications.
- Trained new employees to perform duties.
- Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
- Led team meetings to discuss upcoming events, delegate tasks, and address any concerns or challenges.
- Worked with chefs to prepare custom menus, special meals, and featured beverages.
- Priced and ordered food products, kitchen equipment, and food service supplies.
- Prepared detailed event reports, analyzing performance and identifying opportunities for improvement.
- Developed and maintained strong relationships with clients, vendors, and venue managers, fostering a network of partners.
- Communicated regularly with clients regarding changes in event details or schedule adjustments.
- Managed inventory of supplies such as food items, beverages, linens, tableware, decorations.
- Managed inventory control, ensuring availability of necessary supplies while minimizing waste and reducing costs.
- Delegated work to staff, setting priorities and goals.
- Supervised staff of servers, bartenders, cooks, dishwashers, and other personnel during setup and execution of catered events.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Coordinated with clients to determine event requirements, including menu selection, service style, budget, and timeline.
- Provided guidance and support to team members throughout the entire planning process.
- Addressed and resolved customer complaints, ensuring a positive experience and fostering repeat business.
- Oversaw food preparation activities to ensure adherence to safety standards and quality control guidelines.
- Coordinated with clients to understand event requirements and preferences, ensuring high levels of satisfaction.
Intermission Bar Manager
Restaurant Associates A Division of Compass Group
Washington DC
09.2021 - Current
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Assisted staff by serving food and beverages or bussing tables.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Coordinated with chefs on food pairings for cocktails or beer selections.
- Conducted weekly team meetings to discuss upcoming events, promotions and menu changes.
- Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
- Trained new employees to perform duties.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Monitored patron alcohol consumption to encourage safety.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Monitored cash intake to reduce discrepancies.
- Reorganized bar stations to streamline service flow.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Restocked beer and liquor regularly and after special events.
- Maintained detailed inventory of bar supplies and stocked work areas.
Education
Some College (No Degree) - General Education
Northern Virginia Community College
AlexandriaSkills
- Computer proficiency
- Leadership experience
- Communication skills
- Organizational know-how
- People skills
- Collaboration talent
- Problem solving abilities
- Attention to detail
Affiliations
- Outdoors enthusiast
- Sports driven (soccer, football, lacrosse)
Accomplishments
- Kennedy Center Honors Management Team (2021, 2022, 2023, 2024)
- Kennedy Center Mark Twain Prize for American Humor Management Team (2022, 2023, 2024)
- Wold Bank Summit
- Northrop Grumman
- Boeing
- General Dynamics
- Lockheed Martin
- Adobe
- Numerous National Embassies
References
References available upon request.
Timeline
BOH/Kitchen Manager
Restaurant Associates A Division of Compass Group
09.2021 - Current
Catering Services Manager
Restaurant Associates A Division of Compass Group
09.2021 - Current
Intermission Bar Manager
Restaurant Associates A Division of Compass Group
09.2021 - Current
Some College (No Degree) - General Education
Northern Virginia Community College
Similar Profiles
Jose UrteagaJose Urteaga
Leading Culinary Supervisor (Citadel LLC, Corp) at Restaurant Associates A Division Of Compass GroupLeading Culinary Supervisor (Citadel LLC, Corp) at Restaurant Associates A Division Of Compass Group
Dominique JonesDominique Jones
Food Runner at Restaurant Associates A Division of Compass GroupFood Runner at Restaurant Associates A Division of Compass Group
Damaris NeiraDamaris Neira
Pastry Sous Chef at Restaurant Associates A Division of Compass GroupPastry Sous Chef at Restaurant Associates A Division of Compass Group