Summary
Overview
Work History
Education
Skills
Timeline
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Christian Martinez

Christian Martinez

Paterson,NJ

Summary

Adept at multitasking and team collaboration, I enhance team performance and customer satisfaction through exceptional service and efficiency. My expertise spans from plumbing installations to customer service, underpinned by strong problem-solving and communication skills. Achieved recognition for exceeding performance expectations, contributing to a significant increase in sales and workplace safety.

Overview

7
7
years of professional experience

Work History

Crew Member

Trader Joe's
02.2020 - 07.2024
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete tasks.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of store to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Assisted other team members to achieve goals.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Helped maintain a clean and welcoming shopping area for customers, boosting overall satisfaction during their visit.
  • Became familiar with products to answer questions and make suggestions.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Stocked shelves to organize aisles in assigned department.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Contributed to increased sales by upselling store items and promoting special offers.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.

Section Leader

Home Sense
06.2017 - 11.2019
  • Mentored junior staff members, contributing to their professional growth while enhancing team performance overall.
  • Delegated tasks appropriately to ensure optimal utilization of team member skills and capabilities.
  • Liaised with manager to discuss adverse trends and identify and resolve production issues.
  • Monitored production targets to meet company and customer demands.
  • Assisted customers with furniture carry outs and taking/putting products on & off of high shelves

Education

Trade School Certificate - Plumbing

HohoKus School of Trade
Paterson, NJ
03.2023

Skills

  • **Skills relating to plumbing**
  • -Cutting, measuring, and joining Copper, Pex (A & B), Gas pipe, PVC and Cast Iron
  • -Installing potable water, drainage, & gas lines
  • - Producing threads on gas pipe by hand
  • -Installing Gas, & Electric water heater tanks
  • -Single & double sink garbage disposal
  • -Tape measure reading
  • -Installing lavatories, water closet, shower, & bathtubs
  • **Other skills**
  • Customer Service
  • Teamwork and Collaboration
  • Problem-Solving
  • Clear Communication
  • Cleaning
  • Taking Orders
  • Self-discipline
  • Flexible Schedule
  • Safety awareness
  • Verbal and written communication
  • Heavy Lifting
  • Learning Agility
  • Safety
  • Resilience and persistence
  • Valid Driver's License
  • Inventory Restocking
  • Supplies Monitoring and Restocking
  • Telephone Etiquette
  • Positive Company Representation
  • Assertiveness
  • Equipment Maintenance
  • Inventory Counts
  • Quality Control Checks
  • Team Player
  • Cleaning and organization
  • Attention to Detail
  • Adaptability and Flexibility
  • Critical Thinking
  • Dependable and Cooperative
  • Order Taking
  • Basic Math
  • Supply Restocking

  • Resolving Complaints
  • Packaging and Labeling
  • Managing Orders and Deliveries

Timeline

Crew Member

Trader Joe's
02.2020 - 07.2024

Section Leader

Home Sense
06.2017 - 11.2019

Trade School Certificate - Plumbing

HohoKus School of Trade

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Christian Martinez