Christian McDaniel
Canton ,Georgia
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
18
18
years of professional experience
Work History
Senior ISO Account Manager
NewCo Capital Group/Capytal.com
11.2024 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
- Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
- Assisted in the development of training materials for new hires, ensuring smooth onboarding process.
- Drove revenue growth by identifying new business opportunities within existing accounts.
- Fostered detailed understanding of product offerings, enabling effective communication of features and benefits to clients.
- Identified at-risk accounts through diligent monitoring and analysis, implementing retention strategies to prevent churn.
- Increased upsell opportunities with strategic account reviews, identifying and addressing client needs.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Negotiated prices, terms of sales and service agreements.
- Presented professional image consistent with company's brand values.
- Built diverse and consistent sales portfolio.
Sr. Business Development Manager
Byzfunder NY LLC
09.2021 - 11.2024
- Developed strong relationships with key clients, leading to long-term partnerships and increased loyalty.
- Increased sales revenue by strategically identifying and pursuing new business opportunities.
- Collaborated with cross-functional teams to develop comprehensive proposals for prospective clients.
- Exceeded annual sales targets consistently by cultivating a high-performance team culture focused on results.
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Represented company and promoted products at conferences and industry events.
- Facilitated business by implementing practical networking techniques.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Sr. Account Executive
IOU Financial
05.2013 - 09.2021
- Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
- Mentored junior account executives, fostering a positive work environment and encouraging professional growth.
- Increased account retention by building strong relationships with clients and addressing their needs promptly.
- Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
- Maintained comprehensive knowledge of market trends, industry news, and competitor offerings, ensuring informed decision-making and strategic planning.
- Consistently met or exceeded monthly sales quotas through diligent prospecting efforts and effective closing techniques.
- Established long-lasting partnerships with key industry influencers, generating increased brand awareness and credibility.
- Produced over $150m in loan closings while managing multiple high-profile accounts.
- Collaborated with cross-functional teams to ensure timely delivery of products and services, resulting in high customer satisfaction.
- Cold called prospects to explain partnership benefits, representing company values.
- Delivered tailored solutions based on individual client needs by thoroughly understanding their business objectives and pain points.
- Networked at events and prospected for new customers with diverse strategies.
- Sold new products and services and developed new accounts to maximize revenue potential.
Account Executive
Rapid Rinance
05.2011 - 12.2012
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Door-to-Door Sales Representative
Atlanta Journal Constitution
08.2007 - 03.2009
- Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
- Exceeded monthly sales quotas by employing persuasive communication techniques and product knowledge expertise.
- Collaborated with other sales representatives in developing successful strategies to increase overall team productivity.
- Boosted territory revenue through consistent follow-ups on leads and effective time management.
- Demonstrated adaptability in adjusting presentation style based on individual customer preferences, leading to increased success rates in closing deals.
- Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
Education
No Degree - Piano Performance
Reinhardt College
Waleska, GANo Degree - Criminal Justice
Kennesaw State University
Kennesaw, GAHigh School Diploma -
Home School
Jasper, GA05-2004
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Business development
- Client relationship management
- Relationship building
- Goal oriented
- Sales development
- Issue resolution
- Networking skills
- Team Training
- Account development
- Project management
- Goals and performance
- Upselling
- Contract negotiation
Timeline
Senior ISO Account Manager
NewCo Capital Group/Capytal.com
11.2024 - Current
Sr. Business Development Manager
Byzfunder NY LLC
09.2021 - 11.2024
Sr. Account Executive
IOU Financial
05.2013 - 09.2021
Account Executive
Rapid Rinance
05.2011 - 12.2012
Door-to-Door Sales Representative
Atlanta Journal Constitution
08.2007 - 03.2009
No Degree - Piano Performance
Reinhardt College
No Degree - Criminal Justice
Kennesaw State University
High School Diploma -
Home School
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