Christian McElreath
Santa Maria,CA
Summary
Proven leader in the logistics and transportation industry, with a track record of enhancing operational efficiency and customer satisfaction at Chris and Angelica Trucking LLC. Skilled in Operations Management and Relationship Building, I excel in optimizing workflows and fostering client relationships, significantly boosting repeat business. Demonstrates exceptional project management abilities, ensuring seamless execution and delivery excellence. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
Owner/Operator Truck DriverOwner/Dispatcher
Chris and Angelica Trucking LLC
2020.03 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Driver/dispatcher
Alliance Readymix
2018.02 - 2019.02
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
Heavy Mechanic/For the Military Equipment
PC a Mechanical
2016.08 - 2018.02
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
- Upheld quality control standards for all completed work, ensuring each vehicle left the shop operating at peak performance.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Streamlined repair processes by maintaining a well-organized and clean workspace, contributing to increased productivity.
- Consistently met or exceeded company performance metrics through diligent work ethic and attention to detail in all repair tasks.
Dispatcher/Operations Manager/Yard Operations Manager
Lehigh Hanson
2014.06 - 2016.07
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Generated reports to track deliveries and maintain proper records and documentation.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Ensured compliance with local, state, and federal regulations related to emergency communications.
- Analyzed customer feedback and provided solutions to improve customer service.
- Analyzed call patterns to predict peak times, adjusting staffing levels accordingly for optimal coverage.
- Adapted quickly to changing situations, ensuring uninterrupted dispatch operations during emergencies.
- Utilized customer feedback to improve customer service.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Analyzed and reported on key performance metrics to senior management.
Driver/dispatcher/day-to-day Operations
Alliance Ready Mix
2011.06 - 2015.07
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Education
CDL - Commercial Driving
CET
Santa Maria, CA02.2010
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Operations Management
- Project Management
- Business Management
- Marketing
- Financial Management
- Budget Development
- Talent Development
- Customer Service
- Scheduling
- Inventory Management
- Direct Sales
- Sales Tracking
- Payroll Administration and Timekeeping
- Logistics
- Sales Promotion
- Employee reviews
Additional Information
- I've been in the trucking industry for the last 15 years I have driven Readymix trucks vacuum trucks flatbed dry van reefer doubles triples bottoms hot shots big and small. I pride myself on being a professional in the industry with a reliable good record what's the military clearance for the military base. And I'm very knowledgeable and I catch on the stuff super fast and I was exceed expectations and always willing to step up and take charge that's the true meaning of who I am
Timeline
Owner/Operator Truck DriverOwner/Dispatcher
Chris and Angelica Trucking LLC
2020.03 - Current
Driver/dispatcher
Alliance Readymix
2018.02 - 2019.02
Heavy Mechanic/For the Military Equipment
PC a Mechanical
2016.08 - 2018.02
Dispatcher/Operations Manager/Yard Operations Manager
Lehigh Hanson
2014.06 - 2016.07
Driver/dispatcher/day-to-day Operations
Alliance Ready Mix
2011.06 - 2015.07
CDL - Commercial Driving
CET
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