Christian Mcmorris
Jacksonville,FL
Summary
Customer services professional offering ten years of diversified experience. Excellent communication and problem-solving skills. Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations. Strong rapport with personnel, customers, and associates based on knowledge, professionalism , and integrity.
Overview
2025
2025
years of professional experience
Work History
Delivery Driver
DoorDash
10.2018 - Current
- Developed and maintained professional relations between customer, store personnel, and company.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Communicated proactively with management about potential issues or delays in delivery times.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
Sales Associate
Designer Closet Clothing Store
May 2015 - Current
- Prepared merchandise for sales floor.
- Maintained records related to sales.
- Helped customers with questions, problems and complaints in person and via telephone.
- Developed positive customer relationships through friendly greetings and excellent service.
- Prioritized and accomplished wide range of tasks each shift.
- Proposed innovative marketing ideas.
Furniture Mover
Jaguar Moving
10.2023 - 12.2023
- Navigated challenging spaces safely during moves, expertly maneuvering heavy furniture items up staircases or through tight hallways without causing damage.
- Maintained clean and organized moving trucks, ensuring all equipment was readily available for each job.
- Safely transported valuable items by securing them properly within the moving truck to prevent shifting during transit.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 80+ lbs.
- Followed verbal and written instructions to properly move and ship products.
Event Staff
Contemporary Services Corporation
01.2018 - 05.2018
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
- Served as the main liaison between customers, management and sales team.
- Answered customer telephone calls promptly and in an appropriate manner.
- Shared best practices for sales and customer service with other team members to help improve the store’s efficiency.
Warehouse Worker
Amazon
Nov 2017 - May 2018
- Lifted warehouse materials up to 70 lbs.
- Established long-term customer relationships through prompt and courteous service.
- Maintained accurate stock records and schedules.
- Estimated weights, heights and centers of balance to make precise placements.
- Picked up incoming stock and delivered materials to designated locations.
- Tracked time spent on assignments each day for productivity reporting.
Warehouse Worker
UPS
Sep 2017 - Jun 2018
- Enforced the on-time shipment of products to create exceptional customer experiences.
- Estimated weights, heights and centers of balance to make precise placements.
- Achieved a 80% on-time shipment rate.
- Forecasted manpower requirements based on daily workload and company targets.
- Picked products for specific routes according to pick sheets.
- Conducted monthly inventories of materials on the work floor.
Recovery Agent
Ace Recovery
Jun 2017 - Aug 2017
- Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Secured vehicle to tow truck and checked all attachments.
- Experience on using a camera car and locating specific vehicles.
Education
Specially Trained Ordinary Seaman - Ordinary Seaman
Bluewater Maritime School
Jacksonville, Florida2017
High School Diploma -
Ridgeview High School
Orange Park, FL2016
Skills
- Multi-tasking strength
- Sales training
- clothing product knowledge
- High energy
- Relationship building
- Excellent people skills
- Client service
- Products and services
- Merchandising expertise
- Inventory management
- Stocking and replenishing
- Opening and closing procedures
- Professional demeanor
- Adapt to diverse groups
- Cash handling
- Communications
- Social perceptiveness
- Upselling
- Loading and unloading
- Operations support
- Stocked, organized and presented new merchandise on the sales floor
- Team development
- Fast learner
- Defensive driver training
- Excellent sense of direction
- Warehouse and fulfillment
- Warehouse management systems
- Order picking and processing
- Physically fit and agile
- Computer-savvy
- Loss prevention
Languages
Spanish
Professional Working
Timeline
Furniture Mover
Jaguar Moving
10.2023 - 12.2023
Delivery Driver
DoorDash
10.2018 - Current
Event Staff
Contemporary Services Corporation
01.2018 - 05.2018
Specially Trained Ordinary Seaman - Ordinary Seaman
Bluewater Maritime School
High School Diploma -
Ridgeview High School
Sales Associate
Designer Closet Clothing Store
May 2015 - Current
Warehouse Worker
Amazon
Nov 2017 - May 2018
Warehouse Worker
UPS
Sep 2017 - Jun 2018
Recovery Agent
Ace Recovery
Jun 2017 - Aug 2017