Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

CHRISTIAN MEDLOCK

Adrian,MI

Summary

Operations leader with extensive experience at May Mobility, specializing in fleet management and team performance optimization. Proven expertise in project management and employee development, resulting in enhanced operational visibility and compliance. Committed to fostering collaboration and achieving high performance metrics in dynamic environments.

Overview

9
9
years of professional experience

Work History

Manager, Fleet & Site Autonomy

May Mobility
Ann Arbor, MI
06.2022 - Current
  • Oversaw operations of 150+ autonomous vehicles across U.S. and Japan.
  • Led a team of 14 engineers, ensuring 100% SLA compliance with enterprise clients.
  • Designed and implemented cross-site processes including a new ticketing system, key tracking procedures, and a test vehicle reservation system.
  • Streamlined vehicle documentation and shipping workflows, boosting operational efficiency and visibility.

Site Operations Manager

May Mobility
Indianapolis, IN
03.2021 - 06.2022
  • Directed pilot launch of autonomous shuttle services in Indianapolis.
  • Recruited, trained, and managed all site staff while maintaining safe operations.
  • Managed site-level budgeting and operational KPIs, achieving top company-wide autonomy performance metrics.
  • Spearheaded learning platform improvements and maintained constant collaboration with remote support teams.

District Trainer

Sprint / T-Mobile
Indianapolis, IN
04.2016 - 08.2020
  • Trained new hires across a 2-week onboarding program focused on systems, sales, and operations.
  • Supported 22 stores across 10 states, conducting coaching sessions, product training, and sales workshops.
  • Delivered quarterly sales forecasts to regional leadership; developed actionable plans to drive revenue growth.
  • Championed morale-boosting team activities and implemented best practices to reduce churn and boost sales performance.

Education

Business Management

Indiana University Purdue University
Indianapolis
06.2014

Skills

  • Project management and operational leadership
  • Employee training and development
  • Process improvement and efficiency
  • Cross-functional communication
  • Fleet operations management
  • Team leadership and conflict resolution
  • Problem solving
  • Performance management
  • Coaching and mentoring
  • Relationship building
  • KPI tracking

References

References available upon request.

Timeline

Manager, Fleet & Site Autonomy

May Mobility
06.2022 - Current

Site Operations Manager

May Mobility
03.2021 - 06.2022

District Trainer

Sprint / T-Mobile
04.2016 - 08.2020

Business Management

Indiana University Purdue University

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