CHRISTIAN MEEHAN
Summary
Dynamic and dedicated customer service professional with a proven track record of success in leading and training teams. With several years of experience in the restaurant industry as well as my management experience in a high demand environment, I have honed my skills in customer satisfaction, inventory management, and leadership. My expertise in creating a positive and functional work environment has contributed to high levels of productivity and profit. I bring strong communication, teamwork, and problem-solving abilities to any role. I aim to translate my extensive restaurant management experience to an international setting, fostering high staff morale and driving business growth.
Overview
11
11
years of professional experience
Work History
Front of House Manager
Hollerbachs
01.2025 - 01.2026
- Supervised front-of-house operations, ensuring high service standards and guest satisfaction.
- Trained and mentored staff in customer service excellence and operational procedures.
- Implemented scheduling systems to optimize staffing levels during peak hours.
- Collaborated with kitchen staff to coordinate timely food delivery and minimize wait times.
- Developed training manuals that improved onboarding processes for new hires.
- Analyzed guest feedback to identify areas for service improvement and implement solutions.
- Led team meetings to communicate operational updates and foster a collaborative work environment.
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Resolved guests complaints while maintaining positive customer environment.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
- Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.
- Trained new hires on company policies, procedure, s as well as proper food handling techniques which resulted in reduced turnover rates.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Performed cash handling activities and secured nightly bank deposits.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Enhanced customer satisfaction by implementing effective front of house management strategies.
- Coordinated special events, including private parties and corporate functions, tailoring menus and décor to meet client needs while maximizing profits.
Server
Hollerbach's German Restaurant
04.2023 - 01.2025
- As a server at Hollerbach's German Restaurant, I provide exceptional customer service by taking orders, serving food, and ensuring a delightful dining experience for guests.
- I collaborate with the kitchen staff to ensure timely and accurate delivery of meals, and maintain a clean and organized dining area.
- Deliver personalized and attentive service to guests, resulting in positive dining experiences and repeat business.
- Demonstrate strong multitasking abilities by efficiently managing customer orders and ensuring a smooth flow of service.
- Handle customer inquiries and concerns with professionalism, resolving issues promptly and effectively.
- Collaborate with team members to ensure that all guests receive the highest standard of service we can provide.
- Process transactions accurately and efficiently, maintaining a high level of customer satisfaction.
Server
Bahama Breeze Island Grille
07.2017 - 02.2020
- Delivered exceptional customer service in high-volume dining environment.
- Managed multiple tables efficiently, ensuring timely order processing and delivery.
- Assisted in training new staff on restaurant procedures and service standards.
- Collaborated with kitchen staff to accommodate special dietary requests seamlessly.
- Resolved customer complaints effectively, maintaining high satisfaction levels.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Catering Tech
Serve All Catering Sanford
07.2017 - 07.2018
- During my time at Serve All Catering I worked on many different events with all types of people and companies, collaborating on menus and the planning of the events.
- This helped me craft my skills in adaptability, problem solving, and marketing.
- Worked with the executive team to develop a catering budget and manage it to ensure that the catering program was financially viable.
- Trained and supervised catering staff to ensure that high standards of quality and service were maintained.
- Developed and implemented cost-saving strategies that reduced catering costs by X%.
- Managed catering inventory, ensuring that all necessary ingredients and supplies were available for each event.
- On the spot problem solving when faced with unexpected problems.
- Maintaining a standard of self when communicating with potential clientele or contractors.
Utility Manager
Country Pure Foods DeLand
08.2014 - 11.2017
- As the on the floor manager of a juice bottling factory, I was in charge of overseeing over dozens of employees as well as temporary employees that are changed daily.
- This job taught me a lot in the aspects of time management, critical thinking, and keeping detailed paperwork.
- Delegating and quick training new temp employees that were changed daily, ensuring all workers are safe and efficient in their role.
- Rotating breaks throughout all 50+ employees while keeping production and sanitation standards met.
- Keeping detailed paperwork on extensive information regarding the packaging, quality assurance, all the sanitation processes, and the orders we receive.
- Also was president of the Safety committee and performed multiple presentations and fun safety skits to keep morale up while also providing important information.
Education
High school Diploma -
Seminole State High School
05.2012
Skills
- Customer Satisfaction
- Inventory Management
- Menu Development
- Communication
- Teamwork
- Training and coaching
- Complaint handling
- Employee scheduling
- Staff supervision
Timeline
Front of House Manager
Hollerbachs
01.2025 - 01.2026
Server
Hollerbach's German Restaurant
04.2023 - 01.2025
Server
Bahama Breeze Island Grille
07.2017 - 02.2020
Catering Tech
Serve All Catering Sanford
07.2017 - 07.2018
Utility Manager
Country Pure Foods DeLand
08.2014 - 11.2017
High school Diploma -
Seminole State High School