Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
15
15
years of professional experience
Work History
Assistant manager
Off-road society rayco 2
11.2022 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Oversee daily operations, manage staff, and ensure high levels of customer satisfaction.
Coordinate sales, installation, and mechanical services.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Improved customer satisfaction by addressing and resolving complaints promptly.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Collaborated with the management team to develop strategic plans for business growth and improvement.
CNC Machinist wood
Sama Plastics Corp
11.2021 - 02.2023
Operated CNC machines for wood and acrylic materials.
Programmed using Maestro and AutoCAD.
Maintained tight tolerances with design specifications.
Improved accuracy in part production by utilizing precise measurement tools and calibrating machines accordingly.
Reduced machine downtime through regular maintenance and troubleshooting of equipment issues.
Partnered closely with quality control teams to identify areas where improvements could be made within production processes.
Manually set up machinery, lathes, and grinders.
Served as a reliable resource for colleagues seeking guidance on CNC programming or machine setup challenges.
Manager/installer/mechanic/salesman
Patella
02.2022 - 11.2022
Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Developed and maintained relationships with customers and suppliers through account development.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Assistant supervisor
B+solid
11.2021 - 02.2022
Supervised CNC operations and assisted in programming and machine setup.
Utilized Mastercam for CNC machining of wood and other materials.
Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Worked with management team to implement proper division of responsibilities.
Addressed employee concerns promptly and professionally, maintaining high levels of job satisfaction among team members.
Assisted in the development of training materials to ensure a consistent learning experience for new hires.
Tracked progress toward departmental goals, adjusting strategies as needed to maximize efficiency.
Worked closely with other supervisors to create a cohesive, high-performing team that consistently met or exceeded company objectives.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
CNC Operator/Machinist
Sama
11.2021 - 02.2022
Maintained tight tolerances with design specifications.
Reduced machine downtime by performing routine maintenance, cleaning, and calibration on a regular basis.
Enhanced workplace safety by following all company protocols and guidelines during daily operations.
Maintained accurate records of all completed jobs, tracking progress throughout the production cycle to ensure timely delivery to customers.
Optimized material usage through careful planning, reducing waste and lowering overall production costs.
Ensured high-quality products by conducting regular inspections of finished parts and addressing any issues promptly.
Seamlessly transitioned between various CNC machine types, demonstrating adaptability and versatility as an operator.
CNC Machine Operator/Programmer
Pnc milling
12.2019 - 11.2021
Properly loaded and unloaded materials in and out of machines.
Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.
Inspected finished parts by checking for defects to meet quality standards.
Reduced material waste through precise programming of CNC machines for accurate cutting and milling operations.
Monitored machines during operation to make adjustments when necessary and produce quality parts.
Maintained tight tolerances with design specifications.
Moved finished work to correct staging area for disposition.
Kept accurate operating records by documenting machine usage, production numbers and any issues that arose.
Assistant Manager/Sales Associate
Rayco 2
08.2017 - 11.2019
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Supervised day-to-day operations to meet performance, quality and service expectations.
Developed strong working relationships with staff, fostering a positive work environment.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Facilitated clear communication between employees and upper management through regular meetings and updates.
Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Supervisor
PORT LOGISTIC GROUP
07.2015 - 07.2017
Supervise the night shift and clear out end of day work load in order to setup for morning new load.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Locksmith
GreenLocksmith
02.2012 - 04.2015
Collaborated with fellow locksmiths to complete complex projects efficiently and effectively.
Used key cutting machines to duplicate or cut new keys.
Provided exceptional customer service by addressing inquiries promptly, thoroughly explaining procedures, and offering helpful advice on preventative measures.
Managed inventory of tools, supplies, and replacement parts to ensure readiness for any job requirement or customer need.
Gained expertise in working with various brands of locks including electronic keypads, deadbolts, padlocks, safe combinations among others.
Cut keys accurately using specialized equipment, ensuring precision fit and function for clients.
Developed a loyal customer base through consistent delivery of high-quality service, professionalism, and attention to detail.
Improved security for clients by installing and maintaining various types of lock systems.
Maintained accurate records of completed jobs, customer information, and payments received to facilitate efficient business operations.
Educated clients on proper lock maintenance and usage to extend product life and prevent malfunctions.
Adhered strictly to safety guidelines during all work activities to protect both self and clients from potential hazards or injury risks associated with locksmith duties.
Maintained a clean work environment while completing tasks to minimize disruption to clients'' homes or businesses.
Repaired panic hardware and alarm detection connections on doors.
Used devices to open door locks without keys.
Increased overall efficiency by streamlining workflow processes and implementing time-saving techniques when servicing locks or cutting keys.
Promoted the company''s services through active participation in community events, generating increased brand awareness and attracting new clientele.
Stayed up-to-date on industry advancements through ongoing education, certification renewals, and attending trade shows or seminars.
Conducted comprehensive assessments of home and business security needs to provide tailored recommendations for improvements.
Drilled into locked safes to open for legal owners who lost keys or inherited systems.
Supervisor
A.T Sales
03.2009 - 02.2012
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Education
Trade -
Lincoln Technical Institute-Mahwah
Mahwah, NJ
08.2023
High school graduate -
Lincoln Technical Institute-Paramus
05.2007
Skills
Forklift Operator (10 years)
Assistant manager (8 years)
Supervising (10 years)
Robotics
C/C
CAD
SolidWorks
CNC
CNC milling machine
Manufacturing
CNC lathe
MATLAB
Machining
Blueprint reading
Micrometer
CAM Programming
English
Expert
Spanish
Customer Relations
Money Handling
Product and service knowledge
Task Delegation
Operations Management
Marketing knowledge
Sales Strategies
Compliance understanding
Strategic Planning
Policy Enforcement
Sales Reporting
Employee Performance Evaluations
Languages
Spanish
Timeline
Assistant manager
Off-road society rayco 2
11.2022 - Current
Manager/installer/mechanic/salesman
Patella
02.2022 - 11.2022
CNC Machinist wood
Sama Plastics Corp
11.2021 - 02.2023
Assistant supervisor
B+solid
11.2021 - 02.2022
CNC Operator/Machinist
Sama
11.2021 - 02.2022
CNC Machine Operator/Programmer
Pnc milling
12.2019 - 11.2021
Assistant Manager/Sales Associate
Rayco 2
08.2017 - 11.2019
Supervisor
PORT LOGISTIC GROUP
07.2015 - 07.2017
Locksmith
GreenLocksmith
02.2012 - 04.2015
Supervisor
A.T Sales
03.2009 - 02.2012
Trade -
Lincoln Technical Institute-Mahwah
High school graduate -
Lincoln Technical Institute-Paramus
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