Christian Mejia

Alexandria,VA

Summary

Driven and detail-oriented business graduate equipped with a strong business foundation in data analytics and supply chain knowledge, eager to deliver value as a Member Support Representative II at ID.me.

Overview

years of professional experience

Work History

Barista – Trainer

Starbucks

Springfield, VA

09.2024 - Current

Perform cashiering duties, including sales transactions, verifying cash drawers, giving change, and completing cash reports in a timely fashion with exceptional customer service.
Trained 2 new baristas in beverage preparation, customer service, transactions, and store policies, contributing to a 95% customer satisfaction.
Monitor inventory levels and coordinate with management to ensure procurement and timely restocking.

Lifeguard – Shift Leader

Fairfax County Park Authority

Alexandria, VA

09.2018 - 08.2024

Supervised teams of 3-4 lifeguards while enforcing preventative safety measures for patrons daily, reducing drowning rates by 99%.
Led and collaborated with other management on emergency response training for associate lifeguards.
Communicated effectively with all levels of management and staff to address concerns and operational issues.

Education

Bachelor of Science - Business Information Technology

Virginia Polytechnic Institute And State University

Blacksburg, VA

05.2024

Skills

Data and visualization tools: advanced Tableau, Power BI, forecasting, quantitative analysis, and regression analysis
Programming and automation: SQL, Java, advanced Excel Visual Basic for Applications (VBA)

Business tools: advanced Microsoft Excel formulas, linear programming, Bizagi Modeler

Projects

BIT Visualization Analytics, Spring 2024

Analyzed and identified discrepancies regarding student happiness at Virginia Tech.
Used Tableau and Power BI to create a variety of interactive visualizations to highlight key insights.
Used a storytelling model to portray our data and gave recommendations to Virginia Tech.

Introduction to Business Analytics Modeling, Fall 2023

Developed a sourcing and logistics DSS in Excel simulating procurement and delivery operations for Target, incorporating pricing analysis, vendor selection, and shipping optimization.
Implemented a user-friendly interface design with data validation and error checking, like VLOOKUP.
Showcased our DSS application to a panel of alumni at Virginia Tech via Zoom.

Advanced Supply Chain Management – Fall 2023

Solved a series of 3 different cases regarding a transportation network, inventory management, and promotion implementation.
Optimized using linear programming and formulas in Excel.
Created 3 separate reports based on our findings and suggestions in non-technical language for the client.

Affiliations

Habitat for Humanity ReStore, September 2024-Current

Helped load and unload donations and organized items for accessibility.
Created and maintained organized merchandise displays to enhance customer experience.

MCPS Tutor, September 2023-December 2023

Traveled to Christiansburg High School within Montgomery County.
Tutored 9th grade ESL students in Mathematics.

Timeline