Christian Melecio
Chicago,IL
Summary
Dynamic retail professional with a proven track record at Arc'teryx, excelling in visual merchandising and team development. Adept at enhancing guest experience through relationship building and critical thinking. Skilled in data interpretation and operational planning, driving sales growth and optimizing store performance. Committed to fostering a high-performing team culture.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Arc'teryx
Skokie, IL
06.2024 - Current
- Recruited, trained, and mentored staff, offering continuous support for professional development.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Supervised receiving, stocking, merchandising, display maintenance and other related tasks.
- Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Met budget targets by controlling expenses and eliminating wasteful behaviors.
Assistant Store Manager | Visual Manager
Tory Burch
Chicago, IL
02.2023 - Current
- Reinforced brand standards and visual merchandising consistency in marketplace.
- Changed or rotated window displays, interior display areas or signage to reflect changes in inventory or promotion.
- Prepared staff work schedules and assigned team members to specific duties.
- Aided senior leadership during executive decision-making process by generating weekly Money Map reports to recommend corrective actions and improvements.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Traveled to collaborate with regional partners to conduct and execute New Store Openings.
Assistant Store Manager
ETRO
Chicago, IL
07.2022 - 02.2023
- Oversaw aspects of maintenance, inventory and daily activity management.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Visual Stylist
Bloomingdale's Michigan Avenue
Chicago, IL
11.2018 - 07.2022
- Created retail displays to highlight particular products and drive sales according to corporate strategy.
- Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
- Planned attractive visual concepts for window displays and signage.
- Restructured store layout and merchandising standards to improve brand image and increase sales.
- Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
- Organized and led meetings with vendors and leased partners to formulate cohesive presentation plans.
Fulfillment Manager
Bloomingdale’s Old Orchard
Skokie, IL
09.2015 - 11.2018
- Consistently met company and department objectives within budget and time constraints.
- Utilized ordering, tracking and billing systems and associated processes.
- Recruited top talent through interviews and personnel recommendations.
- Supervised staff of 8 in daily activities, delivering continuous training and coaching to bolster each employee's skill set, efficiency, accuracy and overall productivity.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Directed investigations to verify and resolve customer or shipper complaints.
- Oversaw shipping activities, accomplishing customer pick rate of 93% by monitoring zone separation.
- Adhered to audit principles, standards and practices to keep company in good standing.
- Taught sales staff to properly coordinate picking and client shipments to maximize effectiveness.
Education
High School Diploma -
Carl Schurz High School
Chicago, IL06.2010
Skills
- Recruitment and Team Member Development
- Team Building
- Data Interpretation
- Interdepartmental Collaboration
- HR and Payroll
- Retail Operations
- Budget Allocation
- Critical Thinking and Independent Decision Making
- Adaptable to Changing Demands
- Relationship Building
- Hand and Power Tool Operation
- Customer Service
- Superior Work Ethic
References
-References furnished upon request.
Languages
Timeline
Assistant Store Manager
Arc'teryx
06.2024 - Current
Assistant Store Manager | Visual Manager
Tory Burch
02.2023 - Current
Assistant Store Manager
ETRO
07.2022 - 02.2023
Visual Stylist
Bloomingdale's Michigan Avenue
11.2018 - 07.2022
Fulfillment Manager
Bloomingdale’s Old Orchard
09.2015 - 11.2018
High School Diploma -
Carl Schurz High School
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