Christian Melendez
Surprise,AZ
Overview
6
6
years of professional experience
Work History
Service Advisor
Avondale Nissan
08.2024 - Current
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Manage to handle up to 30 work orders a day
Service Advisor
Larry H Miller
07.2020 - Current
- Greet customers that come into the shop determining vehicle needs and ensuring jobs get done in a timely matter, also Communicating with technicians to ensure job gets done and developing relationships with customers.
- Developed relationships with customers and ensure their satisfaction
- Provided accurate, fair, and timely estimates of service and repair costs
- Managed service records and paperwork
- Trained new advisors on the processes
- Ensure work orders got done in a timely matter while performing quality customer service
Server
La Loma Village
02.2019 - 07.2020
- Listened to guest request and deliver to their satisfaction
- Made sure food preparation was served in a timely matter
- Ensured dining area was clean and tidy
Education
Auto Body - undefined
West Mec
Phoenix, Arizona05.2021
Highschool diploma -
Millennium High School
Goodyear, Arizona05.2020
Skills
- Good communication face to face and over the phone
- Quick at learning new skills and computer software
- Good at connection with new people and developing new relationships
- Good at time management
- Customer service
- Multitasking and organization
Timeline
Service Advisor
Avondale Nissan
08.2024 - Current
Service Advisor
Larry H Miller
07.2020 - Current
Server
La Loma Village
02.2019 - 07.2020
Auto Body - undefined
West Mec
Highschool diploma -
Millennium High School
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