Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Christian Mena

Christian Mena

Maricopa,AZ

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dynamic Assistant Manager of Human Resources bringing seven years of experience guiding human resources topics and challenges. Committed to supporting recruitment efforts with a focus on engaging and retaining talented staff. Sophisticated in communicating and collaborating effectively by relying on excellent interpersonal skills, high-level emotional intelligence, and solid expertise in employee relations. Dedicated to the United States Marine Corps professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

8
8
years of professional experience

Work History

Armed Security Guard

Paragon Inc.
01.2023 - Current
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Completed full building and grounds patrols every hour to spot and investigate concerns.
  • Checked personnel ID badges and issued temporary credentials to visitors.
  • Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
  • Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
  • Supported criminal investigations by collaborating fully with local law enforcement representatives.
  • Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.

UPS Driver

UPS
09.2022 - 12.2022
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Planned and adjusted optimal routes based on traffic and weather conditions.

Manpower Analyst

Marine Corps Base Camp Pendleton
11.2018 - 06.2021
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Pre-screened resumes before sending them to corporate hiring managers for consideration.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
  • Coordinated implementation of people-related services, policies, and programs through departmental staff.
  • Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
  • Planned, monitored, and appraised employee work results by training managers to coach and discipline employees.
  • Administered benefits programs, analyzed compensation and other competitive data, and prepare budgets.
  • Oversaw HR needs for 60,000+employee operations across multiple locations.
  • Worked alongside global business leaders to deploy new training strategies.
  • Developed disaster and recovery strategies to prepare company for hazardous weather conditions, nuclear accidents, and terrorist attacks.

Office Manager

United States Marine Corps
02.2018 - 11.2018
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Managed office operations while scheduling appointments for department managers.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Coordinated special projects and managed schedules.
  • Compared vendor prices and negotiated for optimal savings.
  • Evaluated employee records and productivity to complete employee evaluations.
  • Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Prepared meeting materials and took clear notes to distribute to stakeholders.
  • Oversaw quality control and productivity rates to increase revenue and production times.
  • Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
  • Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
  • Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.

Travel Manager

United States Marine Corps
04.2017 - 02.2018
  • Handled all aspects of client complaints by maintaining quality communications and establishing productive relationships.
  • Prepared necessary travel documentation for national and international trips to diverse locations.
  • Worked closely with top executives and assistants to meet compliance with strict business schedules.
  • Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
  • Responded to clients' questions, issues and complaints and implemented appropriate solutions.
  • Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
  • Asked open-ended questions to better ascertain client needs and determine the best international travel offerings.
  • Discussed security issues and protocols with individuals traveling to highly insecure areas such as Iraq and Afghanistan.
  • Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.

Passport Clerk

United States Marine Corps
02.2016 - 04.2017
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Completed daily logs for management review.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Oversaw automated tracking and documentation of data, client correspondence and office operations.
  • Advised regarding delays and special circumstances.
  • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Drafted common document templates for use by executives and employees.

Outbound Travel Clerk

United States Marine Corps
02.2015 - 02.2016
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations and leading conversations to bookings.
  • Informed clients of essential travel information, such as travel times, transportation connections, medical and visa requirements to facilitate quality service.
  • Provided follow through on all calls with confirmations and dissemination of requested information.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Utilized Government Software to input all key data into hotel's database system.

Education

Bachelor of Science - Criminal Justice

Arizona State University
Tempe, AZ
12.2023

Associate of Arts - Business Administration

University of Maryland - Baltimore County
Baltimore, MD
12.2018

Skills

  • Industry-Specific HR Regulations
  • Employee Hiring
  • Human Resources Management Systems
  • Employment Recordkeeping
  • Recruitment Management
  • Candidate Searching
  • Management Consulting
  • Harassment Investigation
  • Work Complaint Handling
  • Training Initiatives
  • Crisis Response
  • Information Protection

Languages

French
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Armed Security Guard

Paragon Inc.
01.2023 - Current

UPS Driver

UPS
09.2022 - 12.2022

Manpower Analyst

Marine Corps Base Camp Pendleton
11.2018 - 06.2021

Office Manager

United States Marine Corps
02.2018 - 11.2018

Travel Manager

United States Marine Corps
04.2017 - 02.2018

Passport Clerk

United States Marine Corps
02.2016 - 04.2017

Outbound Travel Clerk

United States Marine Corps
02.2015 - 02.2016

Bachelor of Science - Criminal Justice

Arizona State University

Associate of Arts - Business Administration

University of Maryland - Baltimore County
Christian Mena