Dynamic Sales Manager with a proven track record at Holiday Inn Club Vacations, excelling in relationship building and strategic sales planning. Achieved consistent sales growth by leveraging sales expertise and motivational skills. Excelled in staff management and sales team training, contributing to significant revenue increases and team achievements. Skilled in Salesforce and adept at fostering client relationships.
Proven ability to drive revenue growth and enhance client relationships. Strong focus on team collaboration and achieving results. Known for adaptability, strategic planning, and effective communication. Skilled in market analysis, lead generation, and negotiation.
Overview
19
19
years of professional experience
Work History
Sales Manager
Holiday Inn Club Vacations
10.2013 - 12.2024
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Sales Agent
Wyndham
12.2008 - 10.2013
Developed strong relationships with clients through excellent customer service and regular followups.
Assisted call-in customers with questions and orders.
Explained features and advantages of [Type] products or services to promote sales.
Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
Achieved top performer status within the company due to consistent high sales numbers.
Increased sales revenue by consistently meeting and exceeding sales targets.
Enhanced product knowledge through continuous training and professional development opportunities.
Informed customers of promotions to increase sales productivity and volume.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Maintained current knowledge of evolving changes in marketplace.
Sales Agent
Westgate Resorts
08.2005 - 11.2008
Developed strong relationships with clients through excellent customer service and regular followups.
Assisted call-in customers with questions and orders.
Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Achieved top performer status within the company due to consistent high sales numbers.
Increased sales revenue by consistently meeting and exceeding sales targets.
Set and achieved company defined sales goals.
Maintained current knowledge of evolving changes in marketplace.
Attended monthly sales meetings and quarterly sales trainings.
Education
Industrial Readiness Program - Industrial Readiness Program
Onondaga Community College
Syracuse, NY
03-2001
Skills
Relationship building
Sales team training
Staff management
Goals and performance
Motivational skills
Verbal and written communication
Product knowledge
Sales expertise
Strategic planning
Sales strategy development
Sales process
Sales coaching
Sales reporting
Salesforce
Training and development
Cold calling
Accomplishments
Named "Manager of the Year" multiply years
Supervised team of 18 staff members.
Recipient of multiply HICV Master Trips
This is a yearly incentive offered to anyone that excess their yearly budget.
Timeline
Sales Manager
Holiday Inn Club Vacations
10.2013 - 12.2024
Sales Agent
Wyndham
12.2008 - 10.2013
Sales Agent
Westgate Resorts
08.2005 - 11.2008
Industrial Readiness Program - Industrial Readiness Program
Onondaga Community College
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