Overview
Work History
Education
Skills
Languages
Timeline
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Christian Montoya Albarracin

Christian Montoya Albarracin

Miami,FL

Overview

7
7
years of professional experience

Work History

Security Officer

First Class
10.2022 - 01.2024
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Created a culture of safety awareness among employees through regular presentations and communication on security issues.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Supported event planning teams by providing input on necessary security arrangements during special functions or high-profile meetings.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.

Valet Parking Attendant

First Class
09.2021 - 10.2022
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
  • Ensured vehicle safety by performing thorough inspections before and after each parking assignment.
  • Maximized space utilization by strategically organizing the parking lot to accommodate more vehicles.
  • Assisted guests with luggage, maintaining a courteous and professional demeanor at all times.
  • Demonstrated excellent driving skills, safely navigating through busy traffic conditions while transporting vehicles.
  • Reduced wait times for customers by quickly identifying their vehicles upon arrival at the valet stand.
  • Increased customer loyalty by providing personalized service based on individual preferences and needs.

Manager

Jorge Alvarez
10.2020 - 09.2021
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Launched new products and services with thorough market research, leading to increased revenue growth.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
  • Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.

Waiter

Russian Samovar Restaurant
06.2019 - 12.2019
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
  • Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
  • Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
  • Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
  • Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Education

Professional - Business Administration

Universidad Santo Tomas
Colombia
12.2014

Specialist - Derecho Financiero

Universidad Externado De Colombia
Colombia
07.2018

Course - Leadership And Coaching

Universidad Externado
Colombia
11.2019

Skills

  • Leadership
  • Coaching
  • Financial Law
  • Business Administrator
  • Cashier
  • Security
  • Team Leader

Languages

English
Professional Working

Timeline

Security Officer

First Class
10.2022 - 01.2024

Valet Parking Attendant

First Class
09.2021 - 10.2022

Manager

Jorge Alvarez
10.2020 - 09.2021

Waiter

Russian Samovar Restaurant
06.2019 - 12.2019

Professional - Business Administration

Universidad Santo Tomas

Specialist - Derecho Financiero

Universidad Externado De Colombia

Course - Leadership And Coaching

Universidad Externado

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Christian Montoya Albarracin