Migrated CI/CD pipelines to proprietary, security first pipeline solution in effort to support company-wide security future initiative
Provided patch management for open-source vulnerabilities to ensure overall system security as well as provided hot fixes/manual patches for services based on provided guidance
Developed and maintained PowerShell script for automated domain registration processes, ultimately improving operational efficiencies and eliminating toil
Maintained comprehensive documentation for corporate knowledge regarding standard operating procedures
Achieved faster time-to-market for clients'' products by streamlining DevOps processes using Azure DevOps tools and following a Kanban process
Cloud Services Engineer
Insight Global
02.2023 - Current
Architected and developed an internal candidate tracking application built on React JS, Node JS (Express), and MongoDB (candidate tracker) to schedule candidate interviews and ensure consistent tracking, monitoring and reporting of candidate interviews conducted by the department
Technical contributor for an internal LLM Incident Management Solution built using OpenAI and LangChain AI Orchestration
Developed a React UI as a wrapper around the AI solution as well as containerized and deployed the application into Azure Cloud using Docker, Azure Container Registry and Azure Container Instances
Designed cloud-based solutions for internal and external clients including provisioning cloud-hosted container environments, developing terraform implementations to automate infrastructure provisioning as well as devise architectural roadmaps for project ideation
Served as the primary cloud support point of contact within the professional services department for managing and deploying various cloud solutions into a managed Azure environment as well as troubleshooting user issues
Managed Azure security policies, standardized procedures, and cost optimization initiatives for professional services department improving compliance with overall company standards by 65%
Built and constructed CI/CD pipelines for automated deployment of internal applications and infrastructure and proof-of-concepts into a managed azure environment
Project sponsor and mentor for Georgia State University CIS Capstone Projects
Authored professional publication to share technical knowledge and thought leadership: 'Prompt Engineering in Tech: What IT Is & How To Use It'
Junior Solution Architect
Insight Global
08.2020 - 02.2023
Delivered technology solution proposals to over 100+ executive level stakeholders and key decision makers throughout multiple industries including Telecomm, FinTech, Retail, Technology, and Healthcare
Designed business and technical level proposals including business plans, team composition, pricing estimates, and architecture diagrams/technology stacks based on stakeholder requirements
Supported pre-sales and project implementation technology managed service programs across Application Development, DevOps, Cloud Migration and Global Infrastructure Operations
Documented critical project requirements and details through scoping discussions with client stakeholders to develop custom solution approach
Decomposed technical project details and complex architecture for non-technical team members and management
Linux Systems Engineer
InComm
06.2019 - 07.2020
Configured virtual machines, and virtual disks for production and non-production environments using VMware vSphere
Administered users and groups through FreeIPA and Centrify identity access authentication platforms
Aided in Infrastructure decommissioning initiative by successfully deprovisioning over 40% of the virtual servers in the datacenter
Utilized Ansible-Playbooks to configure and check status of server clusters
Delegated IP addresses, and hostnames for application, database, and web servers in production and non-production environments using BlueCat Network Management Systems, and SolarWinds
Leveraged ServiceNow for ticket management and prioritization of service requests
Tier 1 Network Operations Center Engineer
InComm
01.2019 - 06.2019
Configured Cisco ASR900 Routers, and Switches using Cisco IOS that were utilized for redundancy within a remote datacenter
Created and managed Access List Rules and Firewall configurations to secure internal network using Cisco ASDM
Team Member
Chick-Fil-A
05.2015 - 09.2018
Provided exceptional customer service in a fast-paced, high-volume environment
Education
Bachelor of Science - Information Technology & Minor in Jazz Studies