Angela Moreno
Hesperia,CA
Summary
Meticulous and bilingual Administrative Assistant with substantial experience in supporting behavioral health programs at JWCH – Solutions Family Resource Center. Proficient in office coordination, scheduling, HIPAA-compliant documentation, and client intake processes. Fluent in English and Spanish, demonstrating a proven capacity to enhance multidisciplinary team collaboration, streamline service delivery, and uphold exceptional standards of confidentiality and professionalism.
Overview
19
19
years of professional experience
Work History
Administrative Assistant
JWCH - Solutions Family Resource Center
Compton, CA
03.2024 - Current
- Deliver administrative support for behavioral health and recovery programs.
- Manage intake processing, schedule appointments, and ensure HIPAA-compliant documentation.
- Coordinate services such as counseling, referrals, group sessions, and testing.
- Support case management while collaborating with internal and external providers.
Caregiver
In Home Supportive Services
Lynwood, CA
08.2020 - 10.2022
- Supported daily living tasks for elderly client, including bathing, dressing, and hygiene.
- Assisted with medication routines and basic wound care to ensure health compliance.
- Provided transportation to appointments and accompanied client for necessary support.
- Facilitated errands and grocery shopping while connecting client to community resources.
Case Manager
Plaza Community Services
Los Angeles, CA
06.2011 - 05.2016
- Conducted intake assessments to develop individualized support plans for clients.
- Facilitated group sessions focused on parenting, life skills, domestic violence, and mental health.
- Connected clients with housing, employment, education, and healthcare services.
- Maintained comprehensive case notes and accurate drug testing documentation.
Legal Secretary
Southern California Immigration Center
Downey, CA
06.2006 - 06.2010
- Assisted attorneys with document preparation, calendaring, filing, and client communications.
- Translated forms and correspondence from Spanish to English and vice versa.
- Supported citizenship workshops and maintained organized client records.
Education
Alcohol & Drug Counseling -
ICDC College
Huntington Park, CA11-2012
Skills
- Bilingual: English and Spanish
- Case management and client advocacy
- Substance abuse counseling support
- Administrative and office coordination
- HIPAA compliance
- Microsoft Office Suite (Word, Excel, Outlook) - 45 WPM
- Intake, documentation, and scheduling
- 12-step programs and group facilitation
- Trauma-Informed Practices
- Organizational skills
- CPR/First Aid Trained
- Critical thinking and problem-solving
- Strong interpersonal, communication, and time management skills
References
References available upon request.
Timeline
Administrative Assistant
JWCH - Solutions Family Resource Center
03.2024 - Current
Caregiver
In Home Supportive Services
08.2020 - 10.2022
Case Manager
Plaza Community Services
06.2011 - 05.2016
Legal Secretary
Southern California Immigration Center
06.2006 - 06.2010
Alcohol & Drug Counseling -
ICDC College
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