Overview
Work History
Education
Professional Strengths
References
Timeline
Generic

Christian Morgan

Overview

8
8
years of professional experience

Work History

Field Expert

Asurion
03.2024 - Current
  • Enhanced field operations efficiency by streamlining processes and implementing best practices.
  • Reduced equipment downtime through proactive maintenance scheduling and swift troubleshooting.
  • Increased customer satisfaction by providing expert technical support and addressing concerns promptly.
  • Boosted team productivity, fostering a collaborative work environment and open communication channels.

Paint Associate

The Home Depot Inc
03.2023 - 12.2023
  • Enhanced customer satisfaction by providing expert advice on paint selection and application techniques.
  • Increased store sales by offering personalized recommendations based on customer needs and preferences.
  • Streamlined inventory management by maintaining accurate records of paint supplies and conducting regular stock checks.
  • Ensured a safe working environment by following proper procedures for handling, storing, and disposing of hazardous materials.

Communications Manager

Ventura County Coastal Association Of REALTORS
08.2021 - 08.2022
  • Developed communications strategies to increase member engagement through courses and events.
  • Coordinated advocacy relations meetings and prepared necessary materials in advance.
  • Supported plans through development and implementation of internal and external communication strategies.
  • Built and maintained relationships with key affiliates, spokespeople, advocates and opinion leaders.
  • Oversaw social media accounts and aligned posts to include branding and trending ideas.
  • Cultivated strong corporate image and identity with clear branding.

In-Store Specialist

Asurion
07.2021 - 12.2021
  • Completed accurate order entry and data verification, and received and followed pick sheets to gather merchandise for customer orders
  • Developed strong rapport with customers and created positive impression of business
  • Discussed the benefits of extended warranty program with customers, outlined restrictions and educated on policies
  • Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality

Development Assistant

Eclectic Pictures
09.2019 - 08.2020
  • Submitted script coverage for possible production, on behalf of writer seeking representation
  • Reported each submission within internal database system, detailing information such as comments or notations
  • Rated quality of scripts concerning premise, structure, characters, dialogue and originality
  • Maintained communication with Development Executive
  • Completed coverage for weekly average of two scripts

Office Assistant Manager

Lobero Theatre Foundation
05.2018 - 04.2019
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
  • Prepared show attendance records and maintained reports for all receipts and cash deposits for box office, overseeing efficient retail functions of organization and ensuring optimal level of customer services
  • Communicated extensively with development team and directors through Outlook email to manage all subscriptions, mailing lists, and seat reservations for VIP's
  • Sorted and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements
  • Maintained accuracy of event listings page for various shows using WordPress content management systems
  • Prepared reports for various departments and ensured accuracy of all information and provided interface with all rental clients and analyze all rent performance and evaluate all ticketing requirements
  • Delivered top-notch administrative support to office staff and promoted excellence in office operations for 72 shows
  • Assisted Marketing and Development Team in scheduling and publishing of social media posts using Hootsuite dashboard to increase engagement

Community Outreach Worker

Arellano Associates
05.2017 - 05.2018
  • Worked with clients to improve and maximize benefits of community programs
  • Detailed program operations and participant activities with comprehensive record keeping
  • Collaborated on operations with representatives and project coordinators, including offering feedback from participants and improvement recommendations
  • Assisted in outreach and execution of four events for development of 91/Perris Valley Line Metrolink, increasing awareness and participation

Promotions Assistant

IHeart Media, Inc.
06.2016 - 09.2017
  • Collaborated with multiple departments to create and execute promotions such as remotes, events, van hits and other street team activities from start to finish
  • Coordinated and attended client meetings with sellers and sales managers as needed to plan events and event logistics
  • Reviewed and edited social content to ensure high internet traffic and desired results
  • Coordinated and supervised on-site appearance of talent at remotes and festival events
  • Hosted numerous remote events and communicated important information, contest details, and sales promotions to a large audience in an engaging and articulate manner



Education

Bachelor of Arts - Media and Cultural Studies

University of California, Riverside
Riverside, CA
06.2017

Professional Strengths

  • Ability to effectively present and communicate brand vision through various types of media
  • Excellent skills of coordination with administration, presenters, and patrons
  • Ability to generate, review, and examine documents for accuracy and completeness
  • Proficient in Microsoft Office professional and peripheral equipment
  • Excellent skills in Word, Adobe Acrobat, Premiere Pro, and Final Cut Pro
  • Know-how of Excel for data analysis, such as inspecting, cleansing, and transforming of raw data

References

Available upon request

Timeline

Field Expert

Asurion
03.2024 - Current

Paint Associate

The Home Depot Inc
03.2023 - 12.2023

Communications Manager

Ventura County Coastal Association Of REALTORS
08.2021 - 08.2022

In-Store Specialist

Asurion
07.2021 - 12.2021

Development Assistant

Eclectic Pictures
09.2019 - 08.2020

Office Assistant Manager

Lobero Theatre Foundation
05.2018 - 04.2019

Community Outreach Worker

Arellano Associates
05.2017 - 05.2018

Promotions Assistant

IHeart Media, Inc.
06.2016 - 09.2017

Bachelor of Arts - Media and Cultural Studies

University of California, Riverside

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