Christian M. Stevens
Baltimore,MD
Summary
I am a Compassionate support worker, skilled in assessment, counseling, and evaluation with very high empathy and excellent active listening skills. Driven Program Coordinator with strong background in managing and overseeing various projects from initiation to completion. Skills include strategic planning, collaboration, problem-solving, and effective communication. Noted for improving operational efficiency and contributing towards positive organizational impact by aligning program goals with business objectives. Successful in fostering relationships across departments and implementing innovative solutions that drive success.
Overview
7
7
years of professional experience
Work History
Program Coordinator
Humanim
Baltimore, MD
04.2019 - Current
- Assist the manager in training and onboarding of DSP; provide onboarding to new staff using a variety of orientation strategies, including the use of mentors and peer-to-peer feedback; provide direct supervision to DSP; create SIPS/DSats for individual caseloads; implement and monitor department/agency policies and procedures; maintain a thorough understanding of person-centered thinking and individualized services; maintain all program operations and individuals' records in compliance with state and federal regulations as directed by the program.
- Coordinated professional development workshops for staff to enhance program delivery.
- Reviewed applications and documentation to make decisions pertaining to the program.
- Assisted in developing training materials and providing instruction on how to use them effectively.
- Facilitated communication between team members by organizing regular meetings and conference calls.
Program Coordinator
Humanim
Baltimore, MD
04.2019 - 12.2019
- Planned and organized programs and activities; maintained budget and tracked expenditures/transactions; scheduled and coordinated meetings and events, and maintained the agenda.
- Coordinated professional development workshops for staff to enhance program delivery.
- Coordinated scheduling and logistics for events annually, ensuring seamless execution.
- Assisted in developing training materials and providing instruction on how to use them effectively.
- Developed and implemented program activities according to established goals and objectives.
- Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
Job Coach/Front Desk Clerk
Living Classrooms
10.2018 - 03.2019
- Provide help and guidance for clients who are facing different professional challenges; Present and teach job searching skills and techniques; Counsel clients on fine-tuning work habits/skills in preparation for competitive employment
- Maintained comprehensive database and file systems of supporting document, test scores and history information.
- Conducted mock interviews, providing constructive feedback to enhance interview performance.
Case Manager/Youth Counselor
East Baltimore Youth & Family Services
Baltimore, MD
08.2017 - 12.2017
- Handled case assignments, reviewed and monitored case progress, and determined case closure; assisted with conducting group and individual counseling sessions to help at-risk youth cope with issues related to family or other situations.
- Assisted clients in developing coping strategies for managing stressors.
- Communicated with challenged and troubled children in effort to exact positive impact and influence.
- Encouraged development of relevant skills to help overcome specific concerns.
- Completed detailed documentation of sessions, patient notes and recommendations.
- Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
- Collaborated with counselors and parents to report youth behavior and progress.
Education
BSW - Social Work
Coppin State University
Baltimore, MD05.2019
H.S. Diploma -
Reginald F. Lewis High School
Baltimore, MD05.2013
Skills
- Microsoft Office
- Customer service
- Time management
- Communication
- Problem solving
- Proficient in I-Care Manager
- CPR/First Aid Certified
- Mandt Certified
- Basic Registered Behavior Technician (RBT)
- Youth Counseling
- Case Management
- Leadership and Guidance
- Supervisor of staff
- Perform quarterly reviews and annual performance appraisals for all team members
- Payroll (Kronos)
- EVV
Volunteer Experience
- 2012, The Center for Education Reform, Organized data within the Center for education database and exported data to the organization website.
- 2010, Capstone, Researched various causes and effects of hunger in communities in poverty then formulated and presented a community action plan.
Accomplishments
This award program recognizes twenty-five outstanding employees nominated by their colleagues and supervisors for going above and beyond in their work. These team members generously give their time to projects, agency initiatives, and the individuals we serve, consistently uplifting Humanim.
References
References available upon request.
Timeline
Program Coordinator
Humanim
04.2019 - Current
Program Coordinator
Humanim
04.2019 - 12.2019
Job Coach/Front Desk Clerk
Living Classrooms
10.2018 - 03.2019
Case Manager/Youth Counselor
East Baltimore Youth & Family Services
08.2017 - 12.2017
BSW - Social Work
Coppin State University
H.S. Diploma -
Reginald F. Lewis High School
Similar Profiles
Jacquelyn RodriguezJacquelyn Rodriguez
Board Certified Behavior Analyst at HumanimBoard Certified Behavior Analyst at Humanim
Stephanie VenableStephanie Venable
Employment Consultant at HumanimEmployment Consultant at Humanim
LaVonia BrownLaVonia Brown
Support Professional Day Programs at Direct Support Professional HumanimSupport Professional Day Programs at Direct Support Professional Humanim