Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Christian Muhunde

Portland,Maine

Summary

Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

DIRECT SUPPORT PROFESSIONAL/Assistant Manager

Goodwill Industries
06.2016 - Current
  • Administered medication as directed by physician.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Transported clients to medical and dental appointments to provide support.
  • Developed rapport to create safe and trusting environment for care.
  • Supervised daily activities and provided assistance to staff.
  • Educated clients and family members on relevant topics to support independent living.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Recorded status and duties completed in logbooks for management.
  • Scheduled daily and weekly care hours for client caseload.

Self Residential Care

House Manager
01.2019 - 06.2021
  • Logged and filed incident reports, detailing significant occurrences during assigned shifts.
  • Aided residents in completing daily routines of care and activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Observed and documented resident progress, reporting recorded metrics to house manager.
  • Contributed to staff meetings, sharing progress reports and providing suggestions on potential operational improvements.
  • Attended continuing training sessions on [Type] techniques and methods.

DIRECT SUPPORT PROFESSIONAL

DSP, Woodfords Family Services
01.2015 - 06.2019
  • Fixing computers and printers repairing network problems using companies' software.
  • Assisted disabled clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
  • Transported clients to medical and dental appointments to provide support.
  • Researched community resources and services to provide accessibility and assistance to clients.
  • Monitored clients' overall health and well-being and noted significant changes.

IT TECHNICIAN

National Land Center
01.2010 - 11.2013
  • Maintained office PCs, networks and mobile devices.
  • Monitored systems in operation and quickly troubleshot errors.
  • Set up PCs, projectors and microphones for use in video conferencing rooms.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Configured systems according to prescribed software and hardware frameworks.
  • Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
  • Diagnosed and troubleshot hardware, software and network issues.

IT SPECIALIST/Internship Trainer

Airtel Rwanda
04.2009 - 11.2010
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Walked individuals through basic troubleshooting tasks.
  • Rolled out software updates and applied server patches to thwart threats from penetrating networks.
  • Performed server backups and changed and replaced backup tapes daily.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Maintained servers and systems to keep networks fully operational during peak periods.
  • Used ticketing systems to manage and process support actions and requests.

Education

BACHELOR OF MANAGEMENT IN SPORT MANAGEMENT CANDIDATE - Business Management

University of Southern Maine
Portland, ME
08.2024

ASSOCIATE'S DEGREE IN INFORMATION TECHNOLOGY -

SOUTHERN MAINE COMMUNITY COLLEGE
Portland, ME
05.2021

High School Diploma -

ADULT EDUCATION, PORTLAND, ME
14 LOCUST ST, PORTLAND, ME, 04101
07.2016

Skills

  • Client Documentation
  • ADL Support
  • Patient Management
  • Appointment Scheduling
  • Progress Documentation
  • Nutrition
  • Medical Office Administration
  • Case Management
  • Medical Records Management
  • Report Generation

Certification

  • CERTIFICATE OF INTRO INFORMATION TECHNOLOGY
  • CERTIFICATE OF MICROSOFT CLIENT OPERATION SYSTEM
  • CERTIFICATE OF PRINCIPLE OF COMPUTER SCIENCE
  • CERTIFICATE OF HOSPITALITY MANAGEMENT
  • CRMA CERTIFICATE
  • CPR CERTIFICATE
  • FIRST AID CERTIFICATE
  • NAPPI CERTIFICATE
  • CPCT/A - Patient Care Technician/Assistant
  • PCW - Personal Care Worker
  • PCA - Personal Care Aide
  • DCA - Direct Care Aide
  • NCPCT - Patient Care Technician
  • PCHM - Personal Care Homemaker

Languages

French
Swahili
KINYARWANDA
English

References

LIZ HARVEY, SMCC TEACHER- 207-749-7499 : lizharvey24@gmail.com

ALAN SHAVER, SCORE MENTOR- 207-751-3752: alan.shaver@scorevolunteer.org

CHALLA TEKALU, GOODWILLNNE PROGRAM MANAGER- 207-233-8437: challa.takalu@goodwillnne.org

Timeline

Self Residential Care

House Manager
01.2019 - 06.2021

DIRECT SUPPORT PROFESSIONAL/Assistant Manager

Goodwill Industries
06.2016 - Current

DIRECT SUPPORT PROFESSIONAL

DSP, Woodfords Family Services
01.2015 - 06.2019

IT TECHNICIAN

National Land Center
01.2010 - 11.2013

IT SPECIALIST/Internship Trainer

Airtel Rwanda
04.2009 - 11.2010

BACHELOR OF MANAGEMENT IN SPORT MANAGEMENT CANDIDATE - Business Management

University of Southern Maine

ASSOCIATE'S DEGREE IN INFORMATION TECHNOLOGY -

SOUTHERN MAINE COMMUNITY COLLEGE

High School Diploma -

ADULT EDUCATION, PORTLAND, ME

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