Christian Munsell
Warr Acres ,Oklahoma
Summary
Compassionate and dependable professional with extensive experience in patient care as a Home Health Aide. Skilled in vital signs monitoring and meal preparation, I enhanced client well-being through personalized support and effective communication. Recognized for improving patient satisfaction and fostering independence, I excel in adapting to diverse needs in dynamic environments.
Overview
12
12
years of professional experience
Work History
Home Health Aide for Grandmother
Self Employed
Warr Acres, Ok
09.2023 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Provided mobility assistance such as walking and regular exercising.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Provided transportation and appointments management.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Transported clients for medical and personal outings.
- Provided direct personal care and administrative services to clients.
- Administered medications in accordance with doctor's instructions.
Assistant Manager/sales Associate
The Wardrobe Modern Menswear
Edmond, OK
08.2021 - 09.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Implemented staff training programs to elevate service standards and knowledge.
- Facilitated team-building activities, enhancing team cohesion and morale.
- Coordinated with vendors for timely inventory replenishment, ensuring product availability.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Analyzed sales data to identify trends and adjust inventory orders accordingly.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Negotiated with suppliers to secure better pricing, reducing operational costs.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
- Oversaw daily operations to maintain store cleanliness and organization.
- Improved operational efficiency by adopting new technology for inventory management.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Sales Associate/Stock Lead
Finish Line
06.2018 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Collaborated with team members to achieve monthly sales targets.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
- Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
- Managed inventory to ensure product availability, contributing to uptick in sales.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Led team meetings focused on sales techniques and product features, boosting overall team performance.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
U.S. Army Infantryman
Department Of Defence
Fort Riley North, KS
01.2014 - 05.2018
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
- Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Enhanced team efficiency by conducting regular training sessions and tactical drills.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Trained in use of tear gas, passive ordnance, and explosives.
- Coordinated closely with allied forces during joint operations, enhancing interoperability and mission effectiveness.
- Employed various weapons systems proficiently in both offensive and defensive engagements.
- Provided security for military installations by conducting regular perimeter patrols and monitoring access points.
- Adapted quickly to changing conditions on the battlefield, enabling successful completion of assigned tasks under pressure.
- Improved unit readiness by maintaining and repairing essential equipment, ensuring optimal performance in the field.
- Maintained secure communication systems to relay information to and from command teams.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
- Secured key locations during operations, establishing a safe environment for friendly forces to operate within.
- Increased mission success rate through thorough planning and coordination with other units.
- Operated advanced communication systems to maintain constant contact between ground forces and higher headquarters.
- Trained over multinational partners, contractors and foreign nationals to develop warfighting and defense capabilities.
- Led a squad of infantrymen in various combat situations, achieving objectives while minimizing losses.
- Evaluated soldier performance through regular assessments and feedback sessions, promoting continuous improvement within the unit.
- Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
- Participated in humanitarian aid missions, delivering essential supplies to affected populations.
- Built strong relationships with local communities, fostering trust and cooperation for successful missions.
- Utilized advanced tactics to engage and neutralize enemy combatants.
- Established defensive positions to protect against enemy forces.
- Conducted reconnaissance patrols to gather valuable intelligence, contributing to informed decision-making during operations.
- Collaborated with support elements to ensure timely delivery of supplies and reinforcements during missions.
- Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
- Constructed and camouflaged infantry positions and equipment to prevent detection.
- Reduced casualties during operations by implementing proper safety procedures and risk management techniques.
- Conducted detailed reconnaissance missions to gather vital intelligence for mission planning.
- Reduced risk of casualties by implementing strict adherence to safety protocols during live-fire exercises.
- Supported civilian populations during humanitarian missions, building goodwill and strengthening community ties.
- Enhanced communication effectiveness by operating advanced radio and signaling equipment.
- Maintained high standards of weapons handling, ensuring safety and preparedness.
- Executed strategic patrols under challenging conditions for enhanced area security.
- Enhanced team survival skills with comprehensive field training exercises.
- Bolstered defense capabilities by instructing peers in advanced marksmanship techniques.
- Strengthened defensive positions by overseeing construction of fortifications and obstacles.
- Provided first aid and immediate care in field conditions, enhancing team resilience.
- Improved unit cohesion and readiness by conducting regular physical training sessions.
- Achieved objectives under extreme stress by leading squad through simulated combat scenarios.
- Increased morale and physical fitness by organizing and leading sports and team-building activities.
- Enhanced situational awareness by employing advanced surveillance and reconnaissance techniques.
- Streamlined supply chain logistics, ensuring timely availability of critical resources.
- Fostered international relations by participating in joint exercises with allied forces.
- Ensured equipment reliability and readiness through rigorous maintenance routines.
- Improved mission success rates with meticulous planning and execution of combat drills.
- Facilitated rapid response to orders, improving operational efficiency.
- Oversaw maintenance and repair of weapons and equipment to preserve operational readiness.
- Trained new infantry soldiers on standard operating procedures.
- Analyzed terrain to identify advantageous positions for operations.
- Developed and implemented strategies to maximize squad efficiency.
- Executed directives from command center with necessary timeliness and efficiency.
- Instructed squad members on proper use of weapons and equipment.
- Applied first aid to squad members at camps and on battlefield.
- Conducted safety briefings for squad members prior to missions.
- Utilized advanced combat tactics to maintain safety during engagements.
- Coordinated with allied forces to achieve mission objectives.
- Installed, operated and maintained field communications equipment.
- Guided night patrols to search for enemy forces.
- Monitored and reported enemy activity to command center.
- Used modern communication systems to relay orders to squad members.
- Identified enemy targets using advanced surveillance techniques.
- Helped restore war-torn areas by contributing to reconstruction operations.
Tire Technician
Hibdon Tires Plus
Oklahoma City, OK
04.2013 - 12.2013
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
- Enhanced safety standards by conducting thorough inspections of tires and related components.
- Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
- Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
- Collaborated with team members to complete complex repair jobs effectively and efficiently.
Education
General Studies -
University of Central Oklahoma
Edmond, OKPutnam City High School
Warr Acress, OklahomaSkills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- Vital signs monitoring
- Housekeeping
- Documentation
- Patient transportation
- Home safety assessments
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
- First aid and safety
- Dementia care
Timeline
Home Health Aide for Grandmother
Self Employed
09.2023 - Current
Assistant Manager/sales Associate
The Wardrobe Modern Menswear
08.2021 - 09.2023
Sales Associate/Stock Lead
Finish Line
06.2018 - 03.2020
U.S. Army Infantryman
Department Of Defence
01.2014 - 05.2018
Tire Technician
Hibdon Tires Plus
04.2013 - 12.2013
General Studies -
University of Central Oklahoma
Putnam City High School