Christian Murphy

As a captain at Chick-fil-A, I am responsible for overseeing daily operations during assigned shifts to ensure a smooth and efficient workflow. I lead, motivate, and coach team members to uphold Chick-fil0A's high standards for a customer service, food safety, and cleanliness. I monitor food quality and presentation, ensuring that every order is accurate and served in a timely manner. I handle guest concerns and resolve any issues promptly and professionally to maintain a positive dining experience. Additionally, I assist with opening and closing procedures, including cash management, equipment maintenance, while ensuring full compliance with health and safety regulations. o also support the development and training of both new and existing team members to foster a strong, capable team.

• Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
• Reduced wait times for customers by quickly and accurately bagging groceries.
• Collected carts from parking lot and designated return locations.
• Retrieved items for customers and verified prices.
• Maintained cleanliness of checkout area by regularly disposing of trash and wiping surfaces.
• Improved customer satisfaction by providing efficient and friendly bagging services.
• Removed trash, swept, and mopped floors for professional appearance.