Early-career healthcare professional with hands-on experience supporting patient admissions, transfers, discharges, specimen collection, and electronic charting. Skilled in clear clinical communication, team collaboration, and patient safety. Focused on delivering accurate documentation and dependable support to nursing teams.
Overview
3
3
years of professional experience
Work History
Clinical Associate
WVU Medicine
Morgantown, West Virginia
12.2025 - Current
Recorded vital signs and updated patient charts in electronic health records.
Collected patient information and relayed concerns to nursing staff.
Supported admissions, transfers, and discharges across WVU Medicine units.
Maintained supply rooms and restocked clinical equipment for daily care needs.
Followed infection control procedures and patient safety standards during care tasks.
Transported patients and specimens within WVU Medicine facilities as directed.
Communicated clearly with patients, families, and care teams during routine support.
Collaborated with other healthcare providers to ensure continuity of care for patients.
Assisted WVU Medicine clinical teams with patient room preparation and turnover.
Collected specimens for testing according to established protocols, prepared specimens for transport to laboratory facilities.
Educated patients about their disease processes and diagnoses through one-on-one consultations.
Ensured compliance with HIPAA regulations by maintaining patient confidentiality during all interactions.
Provided support to patients by answering questions regarding medical procedures and treatments.
Shift Leader
Cracker Barrel
Cumberland, Maryland
06.2023 - 12.2025
Supervised Cracker Barrel shift operations and team member assignments.
Trained team members on Cracker Barrel procedures and service expectations.
Managed cash handling, drawer counts, and point-of-sale transactions.
Enforced safety, cleanliness, and sanitation standards throughout shifts.
Resolved guest concerns with prompt, professional Cracker Barrel service.
Assisted in training new employees on shift operations.
Resolved customer complaints promptly and professionally.
Supervised and led employees to maintain productivity and customer service levels.
Maintained an organized work environment by delegating tasks to staff as needed.
Checked orders for quality and completeness.
Delegated tasks to employees and monitored activities and task completion.
Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Monitored employee performance to ensure compliance with company policies and procedures.
Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
Provided exceptional customer service and maintained a positive attitude throughout the shift.