Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christian Newman

Jacksonville

Summary

With proven expertise in non-sterile compounding, thanks to Bluebird Pharmacy, East Coast Compounding, and a history of enhancing pharmacy operations at Walgreens & CVS, I excel in patient education and counseling. My proactive teamwork and collaboration skills have consistently created positive impacts on patient care. Additionally, my ability to lead and mentor staff demonstrates my commitment to professional excellence and strict adherence to FDA and HIPAA guidelines.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Compounding Pharmacy Technician

Bluebird Pharmacy & Spa
08.2024 - Current
  • Optimized inventory management, reducing waste and ensuring availability of necessary supplies.
  • Supported pharmacy team by efficiently organizing supplies, cleaning workspaces, and assisting with daily operations as needed.
  • Conducted quality control tests on compounded medications, ensuring safety and efficacy for patients.
  • Collaborated with pharmacists to provide high-quality patient care and tailored medications.
  • Contributed to the overall success of the pharmacy by consistently providing high-quality, safe, and effective compounded medications for patients.
  • Enhanced compounding accuracy by meticulously following formulas and procedures.
  • Utilized specialized equipment for efficient preparation of various dosage forms including creams, capsules, and suspensions.
  • Improved customer satisfaction by providing timely, accurate, and personalized compounded prescriptions.
  • Assisted in the development of new compounding techniques, resulting in innovative treatment options.
  • Kept detailed records of all compounding activities, maintaining compliance with regulatory standards.
  • Actively participated in regular audits to ensure adherence to state board regulations governing compounding practices within the pharmacy setting.
  • Maintained sterile environment, adhering to strict safety protocols and preventing contamination.
  • Demonstrated expertise in aseptic technique while working within cleanroom environments to maintain product integrity.

Compounding Pharmacy Technician

East Coast Compounding
11.2023 - 07.2024
  • Optimized inventory management, reducing waste and ensuring availability of necessary supplies.
  • Supported pharmacy team by efficiently organizing supplies, cleaning workspaces, and assisting with daily operations as needed.
  • Conducted quality control tests on compounded medications, ensuring safety and efficacy for patients.
  • Improved customer satisfaction by providing timely, accurate, and personalized compounded prescriptions.
  • Contributed to the overall success of the pharmacy by consistently providing high-quality, safe, and effective compounded medications for patients.
  • Assisted in the development of new compounding techniques, resulting in innovative treatment options.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

SHIFT LEADER /PHARMACY TECHNICIAN

Walgreens Co.
08.2022 - Current
  • Capability to instruct patients on self-administration techniques for compounded medications
  • Experienced in operating laminar air flow hoods for preparing hazardous drugs safely
  • Knowledgeable about the proper storage requirements for compounding ingredients per USP guidelines
  • Strong attention to detail when labeling containers or packaging finished compounds properly
  • Expertise in pharmacy calculations including molarity, alligations, dilutions and percent solutions
  • Proficient in the preparation of ointments, creams, lotions, suspensions, solutions, emulsions and other dosage forms
  • Familiarity with pharmacological principles related to drug interactions and therapeutic outcomes
  • Skilled at quality control processes for compounded preparations to ensure accuracy and sterility
  • Assists store manager in meeting standards for customer service and quality
  • Key-holder who secures building for opening and closing shifts by completing run-through of sales floor, and managing the alarm system
  • Provides coverage for every store position, regularly backing up front-line staff and pharmacy
  • Trains, mentors, and provides coaching to new and current employees, to maximize performance
  • Rotates merchandise and displays to feature new products and promotions
  • Enforces company policies and State and Federal regulations, (e.g., HIPAA) to ensure compliance
  • Reconciles cash drawers at start and end of each shift, accounting for errors and resolving discrepancies

SHIFT MANAGER /PHARMACY TECHNICIAN

CVS HEALTH CORPORATION
12.2019 - 07.2022
  • Inputs store's daily financial data/sales' figures into the company's Financial Software System
  • Maintains professional demeanor by staying calm when addressing unhappy or angry customers
  • Enters and processes patients' prescriptions into internal systems
  • Consults with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments
  • Communicates with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
  • Manages opening and closing duties for Pharmacy
  • Opened and closed store by counting registers, making deposits, storing, and filing all daily paperwork and securing the building
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
  • Kept employees operating productively and working on task to meet business and customer needs
  • Excelled in every store position and regularly backed up front-line staff
  • Trained and coached crew members to optimize performance and motivate toward more efficient work
  • Performed regular checks/inspections of the store, to ensure that all safety, maintenance, and cleaning, met code and regulations
  • Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork, (e.g., daily cashier analysis reports, police reports, etc.)
  • Verified products appeared at correct locations in proper quantities
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and compliance with State and Federal regulations, (e.g., HIPAA)
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient

LEAD-GATHERER

C And C Consulting
01.2017 - Current
  • Generates leads for the company
  • Contacts prospective customers to gather information and follow up on opportunities, boosting overall clientele
  • Directs customer leads to legal department for further assistance
  • Compiles customers' data and reviews information for accuracy prior to input
  • Completes data entry tasks with accuracy, adding efficiency to the mediation process
  • Carries out day-to-day duties accurately and efficiently

Education

Associate of Arts - General Studies

Florida State College at Jacksonville
06.2026

Skills

  • Opening and Closing Procedures
  • Cross-Functional Retail Team Management
  • Time Management
  • Organization and Prioritization
  • Information Documentation
  • Prescriptions Management
  • Supporting Pharmacy Operations
  • Reviewing Patient Information
  • HIPAA
  • Cash Register Operation
  • Money Handling
  • Coaching and Mentoring of staff
  • Insurance Claims' Processing Software
  • Data Entry
  • Microsoft Office
  • Prescription Filling and Labeling
  • Non-sterile compounding
  • Excellent Communication
  • Patient education and counseling
  • Patient confidentiality
  • Drug Inventory Control
  • Mathematical Aptitude
  • Active Listening
  • Professionalism
  • Employee Training
  • HIPAA Compliance
  • Compound documentation
  • FDA and ICH Guidelines
  • Teamwork and Collaboration
  • Sterile compounding
  • Dosage calculations
  • Medication preparation
  • Labeling and packaging
  • Verbal communication
  • Quality control procedures
  • Pharmaceutical calculations
  • Cleanroom operations
  • Drug classification
  • Prescription interpretation
  • Aseptic technique
  • Problem-solving skills
  • Stocking shelves
  • Prescription filling
  • Drug safety
  • Confidentiality and HIPAA
  • Pharmacy and customer records management
  • Medication dispensing
  • Insurance verification
  • Interpreting and processing medication orders
  • Drug inventory control
  • Manual and automated medication dispensing
  • Staff development
  • New hire onboarding
  • OTC recommendations
  • Medication therapy management
  • Drug utilization review
  • Pharmacology
  • FDA drug safety guidelines
  • Supporting pharmacy operations
  • Pharmacy operations
  • FDA compliance
  • Ordering and stocking medications
  • Point of sale systems proficiency
  • Labeling prescriptions

Certification

RPT103659

Timeline

Compounding Pharmacy Technician

Bluebird Pharmacy & Spa
08.2024 - Current

Compounding Pharmacy Technician

East Coast Compounding
11.2023 - 07.2024

SHIFT LEADER /PHARMACY TECHNICIAN

Walgreens Co.
08.2022 - Current

SHIFT MANAGER /PHARMACY TECHNICIAN

CVS HEALTH CORPORATION
12.2019 - 07.2022

LEAD-GATHERER

C And C Consulting
01.2017 - Current

Associate of Arts - General Studies

Florida State College at Jacksonville

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Christian Newman