Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christian Nicholas Plata

Spring

Summary

Dynamic Retail Associate versed in delivering top-notch customer service in retail environments. Excellent command of sales floor functions and issue resolution. Prioritizes merchandising, stocking and cashier tasks and thrives in fast-paced roles. Motivated college student, currently enrolled and seeking opportunity in a challenging work assignments. Excellent at communicating, writing and editing. Keen attention to detail and focused on meeting deadlines. Resolved guest complaints or escalated critical issues to management for resolution. Resolved customer issues using listening skills, professional attitude and problem-solving techniques. Trained new employees regarding sales strategies, customer service techniques and company policies.

Professional retail worker with solid experience in delivering high-quality customer service. Proficient in point-of-sale systems, inventory management, and visual merchandising. Known for strong teamwork, adaptability, and results-driven approach. Reliable and focused on meeting and exceeding sales goals in fast-paced environment.

Overview

5
5
years of professional experience

Work History

Retail Associate

Vans
06.2021 - 01.2025
  • Located items for customers on sales floor and in backroom to serve individual needs.
  • Resolved guest complaints or escalated critical issues to management for resolution.
  • Evaluated customer needs and made appropriate product recommendations.
  • Shelved and stocked products in appropriate locations.
  • Educated customers about use and care of merchandise as part of service-oriented sales process.

Base Paraprofessional

Klein Isd
02.2024 - 12.2024
  • Assisted certified staff in devising strategies for reinforcing learning materials and developing student skills.
  • Worked with students in small groups to help reinforce learning objectives.
  • Supported establishment of mutual respect and equal human dignity across entire school community.
  • Monitored student behavior and maintained classroom order to keep environment learning-focused.

Produce Associate

Kroger
06.2023 - 08.2023
  • Restocked and merchandised products daily in anticipation of customer demand.
  • Assisted with managing produce storage with prompt delivery unloading, scanning and staging.
  • Worked with co-workers to keep produce section well-stocked, organized and attractive for customers.
  • Maintained awareness of current ads, promotions, holidays and events to give customers up-to-date assistance.

Cashier

Dominoes
08.2019 - 12.2019
  • Processed cash register transactions on POS and provided correct change.
  • Greeted customers with prompt and friendly service.
  • Maintained clear checkout area for tidy presentation.

Education

Associate of Science - Occupational Health And Safety

Lone Star College
Spring, TX
05-2024

Bachelor of Science - Occupational Health And Safety

University of Houston Clear Lake
Clear Lake, Tx
12-2026

Skills

  • Reliability
  • Customer engagement
  • Positive and engaging demeanor
  • Approachability
  • Product knowledge expertise
  • Sales proficiency

Timeline

Base Paraprofessional

Klein Isd
02.2024 - 12.2024

Produce Associate

Kroger
06.2023 - 08.2023

Retail Associate

Vans
06.2021 - 01.2025

Cashier

Dominoes
08.2019 - 12.2019

Associate of Science - Occupational Health And Safety

Lone Star College

Bachelor of Science - Occupational Health And Safety

University of Houston Clear Lake
Christian Nicholas Plata